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3. Spillovers on the touch controls
1) Switch off the power to the hob.
2) Soak up the spill.
3) Wipe the touch control area with a clean damp sponge or cloth.
4) Wipe the area completely dry with a paper towel.
5) Switch the power to the hob back on.
The hob may beep and turn itself off, and the touch controls may not function while there is liquid on them.
Make sure you wipe the touch control area dry before turning the hob back on.
NOTE:
HINTS AND TIPS
1. The induction hob cannot be turned on.
Make sure the induction hob is connected to the power supply and that it is switched on.
Check whether there is a power outage in your home or local area. If you’ve checked everything and the problem
persists, call a qualified technician.
2. The touch controls are unresponsive.
The controls are locked: Unlock the controls. See section “Using Your Induction Hob” for instructions.
3. The touch controls are difficult to operate.
There may be a slight film of water over the controls or you may be using the tip of your finger when touching the
controls: Make sure the touch control area is dry and use the ball of your finger when touching the controls.
6. The induction hob makes a low humming noise when used on a high heat setting.
This is caused by the technology of induction cooking: This is normal, the noise should quieten down or disappear
completely when you decrease the heat setting.
7. Fan noise coming from the induction hob.
A cooling fan built into your induction hob has come on to prevent the electronics from overheating. It may continue
to run even after you’ve turned the induction hob off: This is normal and needs no action. Do not switch the power to
the induction hob off at the wall while the fan is running.
8. Pans do not become hot and “ ” appears in the display.
The induction hob cannot detect the pan because it is not suitable for induction cooking. The induction hob cannot
detect the pan because it is too small for the cooking zone or not properly centred on it: Use cookware suitable for
induction cooking. See section “Choosing the Right Cookware”.
Centre the pan and make sure that its base matches the size of the cooking zone.
9. The induction hob or a cooking zone has turned itself off unexpectedly, a tone sounds and an error
code is displayed (typically alternating with one or two digits in the cooking timer display).
Technical fault: Please note down the error letters and numbers, switch the power to the induction hob off at the wall,
and contact a qualified technician.
4. The glass is being scratched.
Tough-edged cookware; unsuitable, abrasive scourer or cleaning products being used: Use cookware with flat and
smooth bases. See “Choosing the Right Cookware” and “Care and Cleaning” for further advice.
5. Some pans make crackling or clicking noises.
This may be caused by the construction of your cookware (layers of different metals vibrating differently): This is normal,
the noise should quieten down or disappear completely.
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