Sicor MR12 User Manual

AC MUM0040 rev. 11 - 4 -
MR12 - MR12C
• The warranty, apart from other contractual agreements, is regulated by the following clauses:
◦ The warranty on SICOR products is valid for a period of TWO years from the date of the shipping
document. During this period, SICOR will replace free of charge any component recognised as
faulty.
◦ A component can be declared faulty only if the fault is recognised by SICOR.
◦ Parts under warranty, to be repaired or replaced, must be sent to SICOR carriage paid.
◦ The Customer must send any request for technical assistance to SICOR in wring.
Labour, travel and board and lodging costs must be met by the Customer.
• The warranty lapses automacally when one of the following condions applies:
◦ The parts for which service has been requested have been tampered with.
◦ The type of applicaon was unauthorised or not agreed beforehand in wring with SICOR.
◦ The use of the machine does not conform to the characteriscs for which it was built or to the
indicaons in the technical catalogue or in this “Use and Maintenance Manual”.
◦ The idencaon plates are missing and the machine cannot be idened.
• The warranty does not cover operaonal parts subject to normal wear and tear: brake linings,
bearings, electric windings.
• The warranty does not include indemnity for transport costs or machine stoppage.
• Procedures for acon under warranty:
◦ All warranty claims must be communicated to SICOR within 8 days of the anomaly appearing, in
wring or by fax.
◦ SICOR will conrm in wring or by fax any acceptance of repair work to be performed by the
Customer under warranty or will send its own technicians.
◦ Any faulty material replaced by the Customer must remain at SICOR’s disposion for 30 days so
that any necessary checks can be made or the parts shipped to SICOR if specically requested in
wring by the company.
◦ Absolutely no claims will be accepted for warranty repairs that were not previously authorised in
wring by SICOR.
◦ In all cases, full photographic documentaon of repair work must be presented; this is not only
for documentary reasons but also to allow SICOR to correct or further improve the quality and
reliability of its machines.
3. WARRANTY

Sicor MR12 Specifications

General

Brand	Sicor
Model	MR12
Category	Other
Language	English