7SR224 Argus Commissioning & Maintenance Guide
©2010 Siemens Protection Devices Limited Chapter 6 Page 69 of 73
Sender:
* Name, first name:
Complete phone number (incl. country code):
Complete fax number (incl. country code):
Email address: * Org-ID and GBK reference:
* AWV:
* Order-/ reference-no (choosing at least 1 option):
Order-no for repair:
order-/ delivery note-no for return of commission
failure:
Beginning order-no for credit note demand:
Information concerning the product and its use:
* Order Code (MLFB):
Firmwa re ve rsion:
V
* Serial number:
* Customer:
Product was in use approximately since:
Station/ project:
Hotline Input no.:
Customer original purchase order number: Delivery note number with position number: Manufacturer:
* Type of order (choosing at least 1 option):
Repair Retu rn of commission failure Credit N ote
Upgrade / Modification to … Warranty repair Quotation (no t repair V4 and current
For collection products! See prices in PMD)
Type of failure:
Device or module does not start up Mechanical problem Overload
Sporadic failure Knock sensitive Transport damage
Permanent failure Temperature caused failure Failure after ca hrs in use
Repeated b reakdown Failure after f irmware update
Error description:
Display message:
(use separated sheet for more info)
Active LED messages:
Faulty Interface(s), which? Wrong measured value(s), which? Faulty input(s)/output(s), which?
*Detailed error description (please refer to other error reports or documentation if possible):
* Shall a firmware update be made during repair or mechanical upgrade of protective relays? (choosing at least 1 option)
Yes, to most recent version No Yes, actual paramete rs must be reusable
repair report:
Yes, standard report (free of charge) Yes, detailed report (charge: 400EUR)
Shipping address of the repaired/upgraded product:
Company, department
Name, first name
Street , number
Postcode, city, country
E D EA MF TCC 6 release from 11/2009
Defect Report Form
Form sheet for repairs and returned goods (fields marked with * are mandatory fields)
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