Configuration and operation
4.11 TeleService
CP 1242-7 GPRS V2
Operating Instructions, 10/2016, C79000-G8976-C311-02
91
Information in the "Establish remote connection via telecontrol" dialog.
In this dialog, enter the data previously configured in STEP 7 under the following headings:
●
Telecontrol server / TeleService gateway...
Selection whether the TeleServiceTeleService switching station is located on the PC of
the engineering station or in the network or can be reached via the Internet.
– In the latter case, enter the address of the TeleService server.
IP address or name and port number of the telecontrol server that can be resolved by
DNS or of the TeleService gateway
– Own server password
If the option is enabled and the server password is configured in TCSB, enter the
password to authenticate the CP with the telecontrol server.
The server password is not required for TeleService via a TeleService gateway.
●
– User name and password
– Here, enter the data for the TeleService user that you configured in STEP 7 in the
global Security settings, see also section Configuration of the TeleService access
(Page 87).
Ways to deal with connection establishment problems
If you have triggered the establishment of a TeleService connection with the engineering
station and the connection is not established, among other things this may be because there
is a connection disruption between the TeleService server and station or that the data of the
SMS gateway configured on the TeleService server is incorrect.
In this case you can also use a wake-up SMS to make the station establish a TeleService
connection. The phone number of the phone must be configured on the CP as "Authorized
phone numbers".
Send an SMS to the phone number of the CP with the following text:
● Text for the wake-up SMS message for establishing a connection via the first configured
TeleService server:
TELESERVICE
or
TELESERVICE 1
● Text for the wake-up SMS message for establishing a connection via the second
configured TeleService server:
TELESERVICE 2
Sending the SMS does not replace the establishment of the TeleService connection on the
engineering station.
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