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Siemens OpenStage15 User Manual

Siemens OpenStage15
192 pages
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Communication for the open minded
Siemens Enterprise Communications
www.siemens-enterprise.com
Documentation
OpenScape Voice
OpenStage15
User Guide
V1 R3.x
V1 R4.x

Table of Contents

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Siemens OpenStage15 Specifications

General IconGeneral
TypeDigital Telephone
ConnectivityEthernet
SpeakerphoneYes
Power over Ethernet (PoE)Yes
HandsetStandard handset
Programmable KeysYes
FeaturesCall log, directory, function keys
Headset portYes
Supported ProtocolsSIP

Summary

General Information

About This Manual

Provides general descriptions of technical options and features, intended for all users.

Symbols Used in the Manual

Explains icons used in the manual to indicate phone or web interface operations.

Getting to Know Your OpenStage Phone

The User Interface of Your OpenStage 15

Identifies and explains the main operating elements and displays on the OpenStage 15 phone.

Ports on the Underside of the Phone

Details the physical connection ports available on the underside of the OpenStage 15 phone.

Keys

Explains the function of various keys: Audio, Mailbox, Menu, and Navigation keys.

Programmable Function Keys

Information on the eight illuminated keys that can be assigned functions or numbers.

Keypad

Describes the phone's keypad layout and character input methods.

Display

Explains the phone's LCD display, including idle mode and icons.

Context-Dependent Displays

Details how the display content changes based on phone status and events.

Records

Information on accessing call lists, messages, and call logs stored on the phone.

Program/Service Menu

Guide to accessing the menu for local settings and user configuration.

Basic Functions

Secure Voice Transmission

Explains the prerequisite and indication of secure voice communication.

Answering a Call

Provides steps for answering incoming calls via handset or speakerphone.

Directed Pickup

Instructions on how to pick up calls signaled at absent colleagues' phones.

Picking Up the Held Call

Steps to retrieve a call that has been placed on hold by a colleague.

Switching from Handset to Speakerphone Mode

Guide to changing call audio from handset to speakerphone.

Activating/Deactivating the Microphone

How to mute and unmute the microphone during a call.

Ending a Call

Procedures for terminating an active call using handset or speakerphone.

Group Call

Information on participating in call pickup groups and understanding signaling.

Making Calls

Instructions on initiating calls using off-hook or on-hook dialing methods.

Immediate Dialing

Configuration and use of automatic dialing based on entered characters.

Redial

Methods for redialing numbers from call lists or display dialogs.

Consulting a Second Party

Steps to add a third participant to an ongoing call for consultation.

Connecting Parties

Procedures for joining calls to form conferences or transfer them.

Call Forwarding

Overview of call forwarding conditions and priorities.

Callback

Requesting and managing callbacks for busy or unanswered calls.

Programmable Keys

List of Available Functions

A list of functions that can be programmed onto the phone's keys.

Programming a Key

Instructions for assigning functions to programmable keys via sensor or user menu.

Programming Enhanced Functions

Details on programming advanced functions like Repertory Dial.

Feature Toggle

Configuring keys to toggle specific phone features like 'make line busy'.

Configuring a Fixed Forwarding Key

Steps to program keys for specific call forwarding types.

Using Programmed Keys

Examples demonstrating the use of programmed keys in different phone states.

Enhanced Phone Functions

Incoming Calls

Managing incoming calls including deflection, rejection, and forwarding.

Placing a Call on Hold

Instructions on how to place an active call on hold.

Call Waiting (Second Call)

Handling a second incoming call while already engaged in an active call.

Transferring a Call

Methods for transferring calls, with or without prior consultation.

CTI Calls

Configuration for Computer Telephony Integration (CTI) call behavior.

Making Calls

Initiating calls using Direct Station Selection (DSS) keys or call lists.

Conference

Setting up and managing local and system-based conferences.

Making Calls with Multiple Lines

Incoming Calls

Handling incoming calls on primary and secondary lines.

Making Calls

Procedures for seizing lines and making outgoing calls.

During Calls

Managing calls on single or multiple lines, including accepting waiting calls.

Putting a Line on Hold

Steps to place a call on hold using line keys.

Busy Override

Method to join a busy call on a shared secondary line.

Direct Station Selection Keys

Using DSS keys for direct calls, consultations, and call pickup.

Call Pickup

Picking up calls for other DSS stations via indirect or direct methods.

Making Calls in an Executive-Secretary Team

Scenarios and procedures for call handling in executive-secretary teams.

Privacy/Security

Deactivating the Ringer

Instructions on how to silence the phone's ringer.

Do Not Disturb

Enabling and disabling the Do Not Disturb feature via key or menu.

Security

Information on setting and managing user passwords for phone security.

Phone Locking

Steps to activate and deactivate phone lock for unauthorized access prevention.

Mobility

Mobility Scenarios

Overview of possible scenarios for mobility features like logging on/off.

Logging on to the Phone

Step-by-step guide for logging into the phone as a mobility user.

Logging off from the Phone

Step-by-step guide for logging out of the phone as a mobility user.

Logging on at Different Telephones

Procedures for logging onto phones remotely, including forced logoff.

OpenScape Voice Functions

Feature Toggle Key

Using programmable keys to activate/deactivate OpenScape Voice functions.

Making Anonymous Calls

Controlling caller ID transmission for anonymous or private calls.

Creating a List for Selective Calls

Setting up lists to accept or reject calls from specific numbers.

Hunt Group Functions

Managing line status within hunt groups for call distribution.

Reachability

Features for serial and parallel call routing to multiple destinations.

Parking a Call

Steps for parking a call and retrieving it later.

Silent Monitoring

Monitoring active calls discreetly or with participant awareness.

Code Table for OpenScape Voice Functions

Reference table for function codes used in the phone system.

Individual Phone Configuration

Display

Adjusting display contrast and setting time/date formats.

Date and Time

Manually setting the phone's current time, date, and daylight saving.

Audio

Adjusting volume levels for speaker, ringer, handset, and headset.

Settings

Configuring room acoustics for speakerphone and selecting ringtones.

Key Click

Enabling or disabling audible feedback for key presses.

Setting the Language and Country

Changing the phone's interface language and country-specific settings.

Network Information

Displaying IP address, web interface URL, and network status.

Resetting User Data

Restoring user-specific settings to factory defaults.

Call Recording

Call Recording Modes

Overview of manual, autostart, and all calls recording modes.

Explanations of Recording

Defines recordable and non-recordable call types.

Recording Tips

Provides advisories and symbols related to call recording status.

Automatic Call Recording

Enabling automatic call recording for all accepted calls.

Manual Call Recording

Steps for activating/deactivating recording and using AutoStart.

Controlling Call Recording

Managing recording status during calls: start, pause, end, and consult.

Call Recording While Alternating

Handling recording during alternated calls and paused states.

Setting Up a Conference During Recording

Managing conferences and adding participants while recording.

Web Interface

Calling Up the Web Interface

Instructions on how to access the phone's web interface via browser.

Administrator Pages

Accessing administrative settings protected by an admin password.

User Pages

Navigating and managing user settings through the web interface.

User Menu

Accessing phone settings via the on-device user menu.

Network Information

Displaying IP address, web interface URL, and network status.

Fixing Problems

Caring for Your Telephone

Guidelines for cleaning and maintaining the telephone.

Troubleshooting

Common issues like unresponsive keys, no ringtone, and dialing problems.

Labeling Keys

Options for labeling phone keys using strips or an online tool.

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