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Siemens OpenStage 60 User Manual

Siemens OpenStage 60
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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice
OpenStage 60/60 G, OpenStage 80/80 G
OpenStage Key Module
User Guide

Table of Contents

Other manuals for Siemens OpenStage 60

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Siemens OpenStage 60 Specifications

General IconGeneral
TypeIP Phone
Lines6
Wall MountableYes
ProtocolsSIP
Ethernet Ports2
AudioFull-duplex speakerphone
Keys8 programmable keys
PowerPoE
Headset PortYes

Summary

Important Information and Safety Precautions

Trademarks

Legal notice regarding product trademarks and compliance.

Safety and Handling Precautions

Guidelines for safe operation, power supply, and accessory use.

Location, Software Update, and Support

Environmental guidelines, software updates, and online support information.

General Information and Service

About This Manual and Service

Explains the guide's purpose and how to obtain service and support.

Getting to Know Your OpenStage Phone

Phone User Interface and Navigation

Describes UI elements, keys, TouchGuide, keypad, and mode keys for operation.

Ports, Features, Network, and Manager

Covers phone ports, features, network connectivity, and OpenStage Manager software.

Display Interaction and Text Input

Explains graphic display, context menus, display keyboard, and text input methods.

Context-Dependent Displays and Menus

Idle Mode, Idle Menu, and Message Icons

Explains the phone's idle state, idle menu options, and message icon interpretation.

Telephony Dialogs and Pop-up Windows

Telephony Dialogs and Messages

Describes display prompts for call states and message notifications.

Pop-up Windows and Context Menus

Explains pop-up windows for prompts and context menus for options.

Application Tabs and Navigation

Navigating Applications Using Tabs

Explains how to use tabs and icons to select content within applications.

Applications Available on OpenStage Phone

Application Navigation and Scrolling

How to switch between applications and scroll through lists using mode keys and TouchGuide.

Telephony Interface and Call States

Telephony Interface Displays and Call Icons

Explains information shown in the interface and icons for call states.

Phonebooks - Access and Search

Phonebook Access, Icons, and Search Methods

Covers accessing directories, understanding icons, and searching for contacts.

Personal Phonebook - Contact Management

Creating, Managing, and Using Contacts

Guides on adding, editing, and using contact details for calls.

Directories - LDAP and System Phonebooks

LDAP Directory Search and System Phonebook Usage

How to search LDAP and use the system's central speed-dial directory for calls.

Call Lists - Viewing and Managing Entries

Managing Call Lists and Entry Details

How to view, manage, and understand details of missed, received, and dialed calls.

Mailbox - Messages and Voicemail

Accessing Messages and Voicemail Alerts

Explains how messages and voicemail alerts are displayed and accessed.

Menu Structure and Access Methods

Accessing Service and User Menus

Guides on how to navigate the Service Menu and Telephone User Menu.

Phone Settings - Audio, Configuration, Bluetooth

Audio, Configuration, and Bluetooth Settings

How to adjust audio, configure call forwarding, and manage Bluetooth.

Phone Settings - Security, Network, Applications, Help

Security, Network Info, Applications, and Help

Covers password protection, network status, XML apps, and the help function.

Control and Monitoring Functions

Remote Control and Monitoring Features

Explains how service personnel can control and monitor the phone remotely.

Basic Functions - Answering Calls

Answering Calls via Handset and Speakerphone

Step-by-step guides for answering calls using the handset or speakerphone.

Basic Functions - Call Handling Modes

Speakerphone and Headset Call Acceptance

Procedures for answering calls using speakerphone or headset.

Ending Calls and Call Switching

How to end calls and switch between handset and speakerphone.

Basic Functions - Making Calls

Off-Hook, En-Bloc, and Headset Dialing

Instructions for making calls via different dialing methods.

Basic Functions - Dialing Methods and Call Termination

On-Hook Dialing and Dialing with Headset

How to dial while the handset is on-hook or connected via headset.

Ending Calls and Rejecting Calls

Procedures for ending a call or rejecting an incoming call.

Basic Functions - Microphone Control

Turning Microphone On and Off

How to temporarily mute the microphone during a call for privacy.

Basic Functions - Call Conferencing and Consultation

Calling a Second Party and Initiating Conferences

How to add a second party for consultation or start a conference call.

Basic Functions - Call Transfer

Transferring a Call in Progress

Step-by-step guide on how to transfer a call to another colleague.

Basic Functions - Callback Feature

Using and Accepting Callback Requests

How to request a callback and how to accept one when it arrives.

Basic Functions - Managing Stored Callbacks

Viewing and Deleting Callbacks

How to view stored callbacks and delete individual or all entries.

Enhanced Phone Functions - Answering Calls

Answering Calls via Headset and for Other Phones

Procedures for answering calls using a headset or for another extension.

Enhanced Phone Functions - Speakerphone and Handsfree Answerback

Using the Speakerphone and Controlling Handsfree Answerback

How to use the speakerphone and manage handsfree answerback settings.

Enhanced Phone Functions - Entrance Telephone and Door Opening

Communicating with Entrance Visitors and Opening Doors

How to speak with visitors and open doors via the phone.

Enhanced Phone Functions - Door Opener and Answering Machine Integration

Door Opener Activation and Answering Machine Calls

How to control the door opener and handle answering machine calls.

Enhanced Phone Functions - Making Calls from Lists and Phonebooks

Redialing from Call Lists and Calling from Phonebook

How to redial numbers from call lists and call contacts from the personal phonebook.

Enhanced Phone Functions - System Phonebook and LDAP Directory

Using System Phonebook and LDAP Directory for Calls

How to access and use system phonebook and LDAP directory for making calls.

Enhanced Phone Functions - Speed Dialing

Making Calls with System Speed Dial and Keys

How to make calls using system speed-dial numbers and programmable speed dial keys.

Enhanced Phone Functions - Team Communication

Speaker Call and Discreet Calling with Colleagues

How to make loudspeaker announcements and use discreet calling with colleagues.

Enhanced Phone Functions - Automatic Functions and Trunk Reservation

Automatic Connection Setup, Hotline, and Trunk Reservation

How to configure automatic connections and reserve trunks.

Enhanced Phone Functions - Station Numbers and Dialing Aids

Assigning Station Numbers and Using Dialing Aids

How to assign numbers for external calls and use dialing aids.

Enhanced Phone Functions - Call Waiting and Handling Second Calls

Using Call Waiting and Handling Second Calls

How to handle a second incoming call during an active call.

Enhanced Phone Functions - Call Waiting and Camp-on Tone Management

Preventing/Allowing Second Calls and Managing Camp-on Tone

How to manage second call signaling and camp-on tone.

Enhanced Phone Functions - Call Parking and Retrieval

Parking and Retrieving Calls

How to park calls and pick them up from another phone.

Enhanced Phone Functions - Placing Calls on Hold

Placing External Calls on Hold and Retrieving Them

How to put external calls on hold and retrieve them.

Enhanced Phone Functions - Conducting Conferences

Starting, Adding, and Removing Conference Parties

Steps to start conferences, add, and remove participants.

Enhanced Phone Functions - DTMF Dialing Operations

Activating Tone Dialing/DTMF Suffix-Dialing

How to transmit DTMF signals for controlling external systems.

Enhanced Phone Functions - Call Recording

Recording and Stopping Calls

How to record ongoing calls and stop the recording process.

Enhanced Phone Functions - Call Transfer with Group Announcement

Transferring Calls After Group Speaker Announcement

How to transfer a call after announcing it to a group.

Enhanced Phone Functions - Trunk Flash Signals

Sending Trunk Flash Signals for ISDN Services

How to send trunk flash signals for ISDN service activation.

Enhanced Phone Functions - Call Arrival Issues and Busy Override

Handling Call Waiting (Camp-on) and Busy Override

What to do when a line is busy and how to use busy override.

Enhanced Phone Functions - Night Answer Service

Using and Configuring Night Answer Service

How to activate, deactivate, and set up night answer services.

Call Forwarding - Basic Operations

Activating Call Forwarding and Indication

Methods to forward calls and identify when forwarding is active.

Call Forwarding - Types and Key Configuration

Overview of Call Forwarding Types and Key Usage

Lists forwarding types (All, External, Internal) and how to use the forwarding key.

Call Forwarding - Editing Destinations

Entering and Copying Station Numbers for Forwarding

How to input and copy destination numbers for call forwarding.

Call Forwarding - Saving Favorite Destinations

Saving Station Numbers as Favorites for Forwarding

How to save favorite numbers for quicker call forwarding setup.

Call Forwarding - Express Activation and Menu Configuration

Express Activation and Program/Service Menu Configuration

How to activate forwarding quickly and configure it via the system menu.

Call Forwarding - Deactivation Procedures

Deactivating Call Forwarding Using Key or Menu

How to turn off call forwarding using a key or the idle menu.

Call Forwarding - No Reply (CFNR)

Configuring and Deactivating Call Forwarding No Reply

How to set up and disable call forwarding when calls are not answered.

Call Forwarding - Telephone Failure (CFSS)

Configuring and Deactivating Call Forwarding for Failure

How to set up and disable call forwarding in case of telephone failure.

Call Forwarding - Carrier Network and MSN

Forwarding Calls via Carrier Network and MSN

How to forward calls using subscriber numbers in the carrier network.

Programming Sensor Keys

Configuring Function Keys

Step-by-step guide to programming function keys with various features.

Function Overview and LED Indicators

Function Menus and Saved Function LED Messages

Lists available functions and explains the meaning of LED indicators.

Programming Sensor Keys - Procedure Keys

Programming a Procedure Key

How to save sequences of operations on a single key for complex functions.

Programming Sensor Keys - Repdial Keys

Configuring Repdial Keys for Second Level Numbers

How to program internal and external numbers on the second level of sensor keys.

Programming Sensor Keys - Changing Key Labels

Changing Key Labels Retrospectively

How to modify the text labels displayed for programmed keys.

Programming Sensor Keys - Deleting Programming

Deleting Sensor Key Programming Entries

How to remove programmed functions or entries from sensor keys.

Phonebooks and Call Lists - Personal Phonebook

Creating New Contacts and Defining Default Numbers

How to add new contacts and set a default number for phonebook dialing.

Personal Phonebook - Contact Pictures

Saving Pictures for Contacts

How to assign a picture to a contact entry in the phonebook.

Personal Phonebook - Changing Contact Data

Changing Contact Data

How to edit existing contact information like names and numbers.

Personal Phonebook - Managing Entries

Defining Display Format and Deleting Contacts

How to set display order for contacts and delete entries or the entire phonebook.

Personal Phonebook - Managing Groups

Creating and Managing Contact Groups

How to create contact groups and add or remove contacts.

LDAP Directory - Finding and Importing Entries

Searching and Importing LDAP Directory Entries

How to search for and import contacts from an LDAP directory into the phonebook.

LDAP Directory - Quick Search Functionality

Performing a Quick Search in LDAP Directories

How to use quick search with initial letters and wildcards in LDAP.

Call Lists - Viewing and Deleting Entries

Viewing Call List Details and Deleting Entries

How to view details for call list entries and delete them.

Call Lists - Copying Entries to Phonebook

Copying Call Log Entries to Personal Phonebook

How to copy call log entries into the personal phonebook.

Displaying and Assigning Call Charges

Displaying Call Charges for Current and All Calls

How to view call charges for the current call and accumulated totals.

Call Charges - Displaying for Other Telephones

Displaying Call Charges for Another Telephone

How to display and print call charge information for other phones.

Call Charges - Assigning to Projects via Account Codes

Dialing with Call Charge Assignment Using Account Codes

How to assign external calls to projects using account codes.

Privacy and Security - Voice Encryption

Voice Encryption Notes, Warnings, and Indicators

Explains voice encryption, warnings, and visual indicators for connection status.

Privacy and Security - User Password Management

Setting and Managing User Passwords

How to set, change, or delete the user password for phone access and security.

Privacy and Security - Ringer Control

Ringer Cutoff and Ring Tone Management

How to activate/deactivate the ringer cutoff and control the ring tone.

Privacy and Security - Call Management Features

Do Not Disturb (DND) and Caller ID Suppression

How to use DND and suppress caller ID display.

Privacy and Security - Room Monitoring Function

Monitoring a Room via the Telephone

How to use the phone to listen to audio in another room.

Privacy and Security - Trace Call for Anonymous Callers

Using Trace Call to Identify Anonymous Callers

How to record the number of malicious external callers.

Privacy and Security - Phone Locking Mechanisms

Locking and Unlocking the Telephone

How to prevent unauthorized use by locking and unlocking the phone.

Privacy and Security - Remote Phone Locking

Locking and Unlocking Other Telephones Remotely

How to lock or unlock other phones from your own device.

Privacy and Security - PIN Management and Usage

Saving and Changing Your PIN

How to set or change the PIN for phone security and access.

More Functions and Services - Appointments

Saving and Managing Appointments/Reminders

How to program timed reminders for appointments.

More Functions and Services - Sending and Managing Messages

Sending Text Messages and Managing Sent Messages

How to send text messages and view/delete sent messages.

More Functions and Services - Incoming Messages

Viewing and Editing Incoming Messages

How to view and manage incoming text messages, including calling the sender.

More Functions and Services - Advisory Messages

Leaving and Deleting Advisory Messages

How to leave messages for internal callers when you are absent and delete them.

More Functions and Services - Waiting Calls and Guest Phone Usage

Displaying Waiting Calls and Using Guest Phones

How to view waiting calls and allow others to use your phone.

More Functions and Services - Mobile Connection and Mobility Variants

Mobile Connection and Mobility Variant Overview

How to configure and use a mobile connection, and overview of mobility variants.

More Functions and Services - Guest Telephone Logon

Logging On to the "Guest Telephone"

Steps to log your mobile connection onto a guest telephone.

More Functions and Services - Guest Telephone Connection Management

Moving Connection and Logging Off Guest Telephone

How to transfer your connection and log off from the guest telephone.

More Functions and Services - Fax, Resetting Services

Fax Signals and Resetting Phone Services

How to deactivate fax signals and reset phone services to default.

More Functions and Services - Activating Remote Phone Functions

Activating Functions for Other Phones via Codes

How to activate various functions on other phones using specific codes.

More Functions and Services - System Functions via External Access

Using System Functions via DISA (Direct Inward System Access)

How to access system functions remotely from an external phone using DISA.

More Functions and Services - ISDN Functions via Keypad Dialing

Accessing ISDN Functions Using Code Dialing

How to use ISDN functions via codes and keypad dialing.

More Functions and Services - Controlling Connected Computers and Programs

Controlling Computers and Programs via Tel. Data Service

How to control connected computers or programs from your phone.

More Functions and Services - Communicating with PC Applications

Communicating with PC Applications via CSTA Interface

How to interact with PC applications using the CSTA interface for data exchange.

Special Functions in the LAN - Relays and Sensors

Controlling Relays and Utilizing Sensors

How to control relays for devices and utilize sensor functions on specific models.

Special Functions in the LAN - Radio Paging

Radio Paging Operations

How to locate people via pocket receivers and answer pages.

Making Calls in Team/Executive/Secretary Configuration

Understanding Telephone Lines (Primary, Secondary, Private, Shared)

Explains different types of telephone lines and their configurations.

Team Call Features - Line Seizure and Trunk Keys

Line Seizure and Trunk Key Configuration

How line seizure is configured and sensor keys function as trunk keys.

Trunk Key LED Displays and Functions

Explains the meaning of LED indicators on trunk keys for call status.

Team Call Features - Trunk Key Operations

Answering and Dialing with Trunk Keys

How to answer incoming calls and dial using trunk keys.

Placing Calls on Hold and Retrieving Them via Trunk Keys

How to put calls on hold and retrieve them using trunk keys.

Team Call Features - Multi-Line Calls and Conference Release

Making Calls on Multiple Lines and MULAP Conference Release

How to switch between multiple calls and use MULAP conference release.

Team Call Features - Direct Station Selection (DSS) Keys

DSS Key Configuration, LED Displays, and Usage

How DSS keys are configured, their LED meanings, and how to use them for calls.

Team Call Features - Call Transfer and Acceptance

Transferring Calls and Accepting for Team Members

How to transfer calls and answer calls for other team members.

Team Call Features - Forwarding Calls on Trunks

Activating Call Forwarding on Trunks

How to forward calls on trunks using various methods and codes.

Team Call Features - Deactivating Trunk Call Forwarding

Deactivating Call Forwarding on Trunks and LED Interpretation

How to turn off trunk call forwarding and understand the LED indicators.

Team Call Features - Transferring to Executive Phone

Transferring Calls Directly to the Executive Phone

How to set up audible signaling for calls directed to an executive's phone.

Using Team Functions - Group Call Management

Activating/Deactivating Group Calls and Hunt Groups

How to join or leave hunt groups and group calls.

Using Team Functions - Group Call Audible Tone Management

Managing Group Call Audible Tones for Groups/Trunks

How to activate or deactivate audible tones for groups and trunks.

Using Team Functions - Accepting Calls and Ringing Groups

Accepting Calls for Team Members and Ringing Group Setup

How to answer calls for team members and manage ringing groups.

Using Team Functions - Uniform Call Distribution (UCD)

UCD Agent Logon/Logoff Procedures

How to log on and off as an agent for Uniform Call Distribution.

Using Team Functions - UCD Operations

UCD Work Time, Night Service, and Waiting Calls

How to manage work time, night service, and view waiting calls in UCD.

Special Functions in the LAN - Group Management via DISA

Leaving and Joining Groups via DISA Intern

How to leave or join groups using the DISA intern function.

Special Functions in the LAN - "Follow Me" Call Forwarding

Setting Up "Follow Me" Call Forwarding from Other Phones

How to activate or deactivate call forwarding from other phones using DISA.

Special Functions in the LAN - Night Answer via DISA

Using Night Answer via DISA Intern for Other Phones

How to set up night answer services on other phones using DISA intern.

Special Functions in the LAN - Ringing Group Management

Managing Telephones in Ringing Groups

How to save, display, and delete phones assigned to ringing groups.

Special Functions in the LAN - Relays and Sensors

Controlling Relays and Utilizing Sensors

How to control relays for devices and utilize sensor functions on specific models.

Special Functions in the LAN - Door Opening via DISA

Opening a Door Using the DISA Intern Function

How to open a door using the DISA intern function.

Individual Phone Configuration - Display Settings

Adjusting Display Angle and Activating Screensaver

How to adjust the display angle and activate the screensaver.

Individual Phone Configuration - Automatic Screensaver Settings

Setting Automatic Screensaver Activation Delay

How to set the inactivity delay before the screensaver activates.

Individual Phone Configuration - Screensaver Fade-in Time

Setting Screensaver Fade-in Time

How to adjust the speed at which screensaver images change.

Individual Phone Configuration - Color Scheme Selection

Selecting and Applying Color Schemes

How to choose and apply different visual themes for the menu display.

Individual Phone Configuration - TouchSlider Brightness Adjustment

Adjusting TouchSlider Lamp Brightness

How to adjust the brightness of the TouchSlider for better visibility.

Individual Phone Configuration - TouchGuide Sensitivity Settings

Setting TouchGuide Sensitivity Levels

How to adjust the sensitivity for operating the TouchGuide control.

Individual Phone Configuration - Key Module Contrast Adjustment

Adjusting Contrast for OpenStage Key Module Labels

How to adjust the key label contrast for ambient lighting conditions.

Individual Phone Configuration - Audio Settings: Volumes

Adjusting Volumes for Various Audio Sources

How to preset volumes for loudspeaker, ringer, handset, headset, and handsfree.

Individual Phone Configuration - Audio Settings: Room Character

Configuring Room Character for Acoustic Settings

How to set acoustic profiles like Normal, Echoing, or Muffled for optimal sound.

Individual Phone Configuration - Headset Port Configuration

Setting Headset Port Use (Wired/Wireless DECT)

How to configure the phone for wired or wireless DECT headset usage.

Individual Phone Configuration - Ringtone Selection

Selecting and Uploading Ringtones

How to choose ringtones from available files or upload custom ones.

Individual Phone Configuration - Ringer and Call Volume Control

Activating/Deactivating Ringer and Adjusting Call Volume

How to control the ringer and adjust call volume during a conversation.

Individual Phone Configuration - Dialing and Language Settings

En-Bloc Dialing and System Language Configuration

How to configure en-bloc dialing and select the system language.

Individual Phone Configuration - Bluetooth Functionality

Activating/Deactivating Bluetooth and Basic Settings

How to enable or disable Bluetooth and configure basic settings.

Individual Phone Configuration - Bluetooth Device Discovery and Linking

Setting Discoverability, Bluetooth Name, and Linking Devices

How to make the phone discoverable, set its name, and link devices.

Individual Phone Configuration - Bluetooth PIN and Connection Management

Setting Bluetooth PIN and Connecting/Disconnecting Devices

How to set a PIN and manage connections with Bluetooth devices.

Individual Phone Configuration - Managing Bluetooth Devices

Linking Manager List, Blacklist, and Device Scanning

How to manage paired devices, create a blacklist, and scan for devices.

Individual Phone Configuration - Bluetooth List Operations

Managing Bluetooth Device Lists (Opening and Deleting Entries)

How to open and delete entries from Bluetooth device lists.

Individual Phone Configuration - Bluetooth Entry Renaming and Deletion

Renaming and Deleting Bluetooth Device Entries

How to change the names of Bluetooth devices and delete them from lists.

Individual Phone Configuration - Unsecured Voice Connection Indicators

Tone and Indication for Unsecured Voice Connections

How to enable/disable pop-up menus indicating unsecured voice connections.

Individual Phone Configuration - Context Menu Settings

Configuring Context Menu Auto-Closing and Display Duration

How to set context menus to close automatically and define their display time.

Individual Phone Configuration - Automatic Display Duration Settings

Setting Automatic Display Duration for Menus

How to define how long context menus remain open on the display.

Individual Phone Configuration - Network Information Display

Displaying Network Information (IP Address, Web Interface)

How to view network details and access the web interface via IP address.

Individual Phone Configuration - Resetting User Data

Resetting User Data to Factory Settings

How to reset various user-specific settings to default factory values.

Individual Phone Configuration - Phone Test Functionality

Performing a Phone Test

How to run a device test to check LEDs, display, and ringtone functionality.

Bluetooth - Technology Overview and Discoverability

Bluetooth Technology and Discoverability Settings

Introduction to Bluetooth and how to manage device discoverability.

Bluetooth - Transferring Contacts

Receiving vCards from Other Devices into Phonebook

How to transfer contacts in vCard format from other devices to the phonebook.

Bluetooth - Sending Contacts as vCards

Sending Phonebook Entries as vCards

How to send phonebook entries as vCards to other Bluetooth devices.

Bluetooth - Using a Bluetooth Headset

Connecting and Testing a Bluetooth Headset

Steps to connect, prepare, and test a Bluetooth headset with the OpenStage phone.

Data Backup to USB Memory Stick - Overview and Connection

Saving and Restoring User Data via USB Stick

How to save and restore phone settings and contacts to a USB memory stick.

Connecting a USB Memory Stick

Instructions for connecting a USB memory stick to the phone.

Data Backup to USB Memory Stick - Saving User Data

Creating and Replacing Backups with Names and Passwords

How to create a new backup or replace an existing one with a name and password.

Data Backup to USB Memory Stick - Restoring User Data

Selecting and Restoring User Data Backups

How to select and restore data from a USB memory stick, including all data.

Data Backup to USB Memory Stick - Restoring Selected Data

Restoring Specific User Data Types

How to restore specific data types like phonebook or call logs from a backup.

Data Backup to USB Memory Stick - Backup Management

Checking and Deleting Backups on USB Stick

How to check stored backups and delete them from the USB stick.

Differing Display View in HiPath 4000 Environment

Comparison of Display Texts Across HiPath Systems

Compares display texts for functions between HiPath 2000/3000/OpenOffice and HiPath 4000 systems.

Web Interface - Access and Page Types

Web Interface Overview: User and Administrator Pages

Describes the purpose of User Pages and Administrator Pages in the web interface.

Web Interface - Configuring User Page Settings

Calling Up the Web Interface and Using Button Functions

How to access the web interface and use its buttons for configuration.

Web Interface - User Menu Item Overview

Web Interface User Menu Structure and Parameter Descriptions

Lists available web interface settings with page references for descriptions.

Fixing Problems - Responding to Error Messages

Common Error Messages and Their Solutions

Explains possible causes and reactions for common error messages displayed on the screen.

Fixing Problems - Troubleshooting and Contacting Support

Troubleshooting Common Issues and Contacting Service

Addresses common problems and when to contact service personnel for persistent faults.

Fixing Problems - General Troubleshooting and Telephone Care

Troubleshooting Common Issues and Proper Telephone Care

Guides on resolving phone issues and proper cleaning/maintenance instructions.

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