Faults and what to do about them en
33
Faults and what to do about them
Faults Cause/remedial action
Water is leaking out. ■ Attach/replace the drainage hose correctly.
■ Tighten the screw connection of the supply hose.
No water supply.
Detergent not dispensed.
■ Start/Reload ! not pressed?
■ Tap not turned on?
■ Filter blocked? Clean the filter. ~ Page 30
Note: If an additional water filter has been installed (depending on model)
~ Page 11, check for contaminants and clean if required ~ separate
installation and cleaning instruction for water filter.
■ Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■ Safety function active.
Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (See ~ Cancel the programme ) or
while the drum is rotating.
■ Is the w Childproof lock activated? To deactivate: ~ "Childproof lock"
on page 25
■ – – – 0 (Rinse hold = without final spin) selected?
■ Can the door be opened by emergency release only?
Programme does not
start.
■ Start/Reload ! pressed or (Ready in) 5 time selected?
■ Washing machine door closed?
■ Is the w Childproof lock activated? To deactivate: ~ "Childproof lock"
on page 25
Detergent solution is not
emptied.
■ – – – 0 (Rinse hold = without final spin) selected?
■ Clean the detergent solution pump. ~ Page 29
■ Clean the waste pipe and/or drainage hose. ~ Page 30
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
■ Spin speed selected too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■ Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system active – adds an additional rinse
cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to occasional changes in the programme duration in the
display panel.
To Next Page
Loading...
Need help?
General
