Silvercrest SDI 3500 D4 - Troubleshooting Guide

SDI 3500 D4
■ 16
│
GB
│
IE
Troubleshooting
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTIONS
The appliance is
not working. The
On/Off indicator
lamp 0 does
not light up.
The plug is not connected.
Connect the appliance to a mains
power socket.
The appliance is damaged.
Contact the Customer Service
department.
The appliance
does not start
cooking.
There is no cooking vessel on the
respective induction field 1/3.
Place a suitable pot/pan on the
respective induction field 1/3.
The pot/pan is not suitable for
induction cookers.
Use a suitable pot (see the "Suitable
cookware" section).
The child lock is activated
Hold down the
r and z
buttons for about 3 seconds.
"(" appears
on one of the
displays t.
There is no vessel on the respec-
tive induction field 1/3 or the
pot/pan is too small.
Place a suitable pot/pan on the
respective induction field 1/3.
The pot/pan is not suitable for
induction cookers.
"(" appears
on one of the
displays t.
The temperature sensor under-
neath the induction field 1/3
is defective.
Disconnect the plug from the mains
power socket and contact the Cus-
tomer Service department. Enter the
error code.
"(" appears
on one of the
displays t.
The appliance is being supplied
with excessively high voltage
(>275V).
Make sure that the appliance is
connected to a properly installed
mains power socket supplying
220–240V
~
, 50/60 Hz.
"(" appears
on one of the
displays t.
The appliance is not being
supplied with enough voltage
(<150V).
Make sure that the appliance is
connected to a properly installed
mains power socket supplying
220–240V
~
, 50/60 Hz.
"(" appears
on one of the
displays t.
The temperature sensor beneath
the induction field 1/3 is de-
fective or there is a short circuit.
Disconnect the plug from the mains
power socket and contact the Cus-
tomer Service department. Enter the
error code.
"(" appears
on one of the
displays t.
The electronics have overheated
Check to see whether the fans on
the bottom of the appliance are
working correctly and whether they
can take in a sufficient volume of air.
IB_374031_SDI3500D4_LB8.indb 16 24.09.2021 11:45:00