40
Installation and Maintenance
Service Manual
9.1 Error Code List
9. Maintenance
Malfunction 
Name
Display Method 
of Indoor Unit
(Error Code)
A/C Status
Possible Causes(For specic maintenance 
method, please refer to the following procedure of 
troubleshooting)
High pressure
protection of 
system
E1
During cooling and drying operation, 
except indoor fan operates, all loads 
stop operation.
During heating operation, the complete 
unit stops.
Possible reasons: 
1. Refrigerant was superabundant; 
2. Poor heat exchange (including lth blockage of heat 
exchanger and bad radiating environment ); Ambient 
temperature is too high.
Antifreezing
protection for 
evaporator
E2 Not the error code. It’s the status code for the operation.
System block 
or refrigerant 
leakage
E3
The Dual-8 Code Display will show 
E3 until the low pressure switch stop 
operation.
1.Low-pressure protection 
2.Low-pressure protection of system 
3.Low-pressure protection of compressor 
High discharge
temperature
protection of
compressor
E4
During cooling and drying operation, 
compressor and outdoor fan stop while 
indoor fan operates. During heating 
operation, all loads stop.
Please refer to the malfunction analysis (discharge 
protection, overload).
Overcurrent
protection
E5
During cooling and drying operation, 
compressor and outdoor fan stop while 
indoor fan operates. During heating 
operation, all loads stop.
1. Supply voltage is unstable;
2. Supply voltage is too low and load is too high;
3. Evaporator is dirty.
Communi-
cation
Malfunction
E6
During cooling operation, compressor 
stops while indoor fan motor operates. 
During heating operation, the complete 
unit stops.
Refer to the corresponding malfunction analysis.
High
temperature
resistant
protection
E8
During cooling operation: compressor 
will stop while indoor fan will operate. 
During heating operation, the complete 
unit stops.
Refer to the malfunction analysis (overload, high temperature 
resistant).
EEPROM
malfunction
EE
During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop
Replace outdoor control panel AP1
Limit/decrease
frequency due 
to high
temperature of 
module
EU
All loads operate normally, while 
operation frequency for compressor is 
decreased
Discharging after the complete unit is de-energized for 
20mins, check whether the thermal grease on IPM Module 
of outdoor control panel AP1 is sufcient and whether the 
radiator is inserted tightly.
If its no use, please replace control panel AP1.
Malfunction
protection of
jumper cap
C5
Wireless remote receiver and button are 
effective, but can not dispose the related
command
1. No jumper cap insert on mainboard.
2. Incorrect insert of jumper cap.
3. Jumper cap damaged.
4. Abnormal detecting circuit of mainboard.
Gathering 
refrigerant
F0
When the outdoor unit receive signal of 
Gathering refrigerant ,the system will 
be forced to run under cooling mode for 
gathering refrigerant
Nominal cooling mode
Indoor ambient
temperature
sensor is
open/short 
circuited
F1
During cooling and drying operation, 
indoor unit operates while other loads 
will stop; during heating operation, the 
complete unit will stop operation.
1. Loosening or bad contact of indoor ambient temp. sensor 
and mainboard terminal.
2. Components in mainboard fell down leads short circuit.
3. Indoor ambient temp. sensor damaged.(check with sensor
resistance value chart)
4. Mainboard damaged.
Indoor
evaporator
temperature
sensor is
open/short
circuited
F2
AC stops operation once reaches the 
setting temperature. Cooling, drying: 
internal fan motor stops operation while 
other loads stop operation; heating: AC
stop operation
1. Loosening or bad contact of Indoor evaporator temp. 
sensor and mainboard terminal.
2. Components on the mainboard fall down leads short 
circuit.
3. Indoor evaporator temp. sensor damaged.(check temp. 
sensor value chart for testing)
4. Mainboard damaged.