59
Installation and Maintenance
Service Manual
Possible Causes  Discriminating Method (Air conditioner Status) Troubleshooting 
Set temperature is improper Observe the set temperature on remote controller   Adjust the set temperature
Rotation speed of the IDU fan 
motor is set too low
Small wind blow  Set the fan speed at high or medium 
Filter of indoor unit is blocked  Check the lter to see its blocked  Clean the lter 
Installation position for indoor unit 
and outdoor unit is improper 
Check whether the installation postion is proper 
according to installation requirement for air 
conditioner 
Adjust the installation position, and install the 
rainproof and sunproof for outdoor unit
Refrigerant is leaking 
Discharged air temperature during cooling is 
higher than normal discharged wind temperature; 
Discharged air temperature during heating is lower 
than normal discharged wind temperature; Units 
pressure is much lower than regulated range 
Find out the leakage causes and deal with it. Add 
refrigerant. 
Malfunction of 4-way valve  Blow cold wind during heating  Replace the 4-way valve 
Malfunction of capillary
Discharged air temperature during cooling is 
higher than normal discharged wind temperature; 
Discharged air temperature during heating is lower 
than normal discharged wind temperature; Unitt 
pressure is much lower than regulated range. If 
refrigerant isnt leaking, part of capillary is blocked 
Replace the capillary
Flow volume of valve is insufcient 
The pressure of valves is much lower than that 
stated in the specication
Open the valve completely 
Malfunction of horizontal louver  Horizontal louver cant swing  Refer to point 3 of maintenance method for details 
Malfunction of the IDU fan motor  The IDU fan motor cant operate 
Refer to troubleshooting for H6 for maintenance 
method in details 
Malfunction of the ODU fan motor  The ODU fan motor cant operate  Refer to point 4 of maintenance method for details 
Malfunction of compressor  Compressor cant operate  Refer to point 5 of maintenance method for details 
9.3 Troubleshooting for Normal Malfunction
1. Air Conditioner Can'tbe Started Up
2. Poor Cooling (Heating) for Air Conditioner 
3. Horizontal Louver Can'tSwing
Possible Causes  Discriminating Method (Air conditioner Status) Troubleshooting 
No power supply, or poor connection 
for power plug
After energization, operation indicator isnt bright 
and the buzzer cant give out sound 
Conrm whether its due to power failure. If yes, 
wait for power recovery. If not, check power 
supply circuit and make sure the power plug is 
connected well. 
Wrong wire connection between 
indoor unit and outdoor unit, or poor 
connection for wiring terminals 
Under normal power supply circumstances, 
operation indicator isnt bright after energization
Check the circuit according to circuit diagram 
and connect wires correctly. Make sure all wiring 
terminals are connected rmly
Electric leakage for air conditioner
After energization, room circuit breaker trips off at 
once
Make sure the air conditioner is grounded reliably
Make sure wires of air conditioner is connected 
correctly
Check the wiring inside air conditioner. Check 
whether the insulation layer of power cord is 
damaged; if yes, place the power cord.
Model selection for air switch is 
improper
After energization, air switch trips off Select proper air switch
Malfunction of remote controller 
After energization, operation indicator is bright, 
while no display on remote controller or buttons 
have no action. 
Replace batteries for remote controller
Repair or replace remote controller
Possible Causes  Discriminating Method (Air conditioner Status) Troubleshooting 
Wrong wire connection, or poor 
connection 
Check the wiring status according to circuit 
diagram 
Connect wires according to wiring diagram to make 
sure all wiring terminals are connected rmly
Stepping motor is damaged  Stepping motor cant operate  Repair or replace stepping motor 
Main board is damaged 
Others are all normal, while horizontal louver cant 
operate 
Replace the main board with the same model