0:
Would you give some examples
of
abnormal use or strain, neglect or abuse
which may affect warranty?
A : These terms are general
and
overlap each other in areas. Some specific
examples
may
include : running the machine
out
of
oil, chain failure caused
by
a lack
of
lubrication, operating the machine with a broken
or
damaged
part
which causes another
part
to
fail,
and
so on.
If
you have any specific questions
on operation
or
maintenance, please
contact
your dealer
for
advice.
0:
What
costs are my responsibility during the warranty period?
A :
The
customer's responsibility includes
all
costs
of
normal
maintenance
services, non-warranty repairs, accidents
and
collision damage, as well as oils,
and
spark plugs,
and
incidental
or
consequential damages costs as explained
in the warranty.
0:
Are
"Genuine"
Bombardier replacement parts used
in
warranty repairs covered
by warranty?
A :
Yes.
When installed
by
an authorized dealer, any
"Genuine"
Bombardier
part
used in warranty repairs assumes the remaining warranty
that
exists on
the machine.
0 : If I sell my snowmobile within the warranty period, will the new owner qualify
for the balance of the warranty?
A :
Yes,
provided the
unit
has already been registered with the manufacturer.
0 :
How
can I receive the best owner assistance?
A :
The
satisfaction
and
goodwill
of
the owners
of
Bombardier products are
of
primary
concern to your dealer
and
Bombardier Inc. Normally, any problems
that arise in connection with the sales transaction
or
the operation
of
your
snowmobile
will
be handled by your Dealers Sales
or
Service Departments.
It
is recognized, however, that despite the best intentions
of
everyone concerned,
misunstandings
will
sometimes occur. Frequently, complaints are the result
of
a breakdown in communications
and
can quickly
be
resolved
by
a
member
of
the dealership management.
If
the problem already has been reviewed with the
Sales Manager
or
Service Manager,
contact
the Dealer
himself
or
the General
Manager.
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