SMA SUNNY TRIPOWER CORE1-US - Page 46

7 Troubleshooting
SMA Solar Technology America LLC
User ManualSTP50-US-40-BA-en-1046
Event number Message, cause and corrective measures
7354
Update of time zone database not successful
The update of the time zone database failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service (see Section10
"Contact", page60).
7355
Update WebUI
The inverter is updating the inverter user interface.
7356
Update of the WebUI not successful
The update of the inverter user interface failed.
Corrective measures:
• Retry update.
• If this message is displayed again, contact the Service (see Section10
"Contact", page60).
7500 to 7501
Fan fault > Check inverter electronic and fan
7619
Communication fault with meter unit > Check communication to meter
The inverter is not receiving any data from the energy meter.
Corrective measures:
• Ensure that the energy meter is correctly integrated into the same network
as the inverter (see energy meter manual).
• For WLAN connection: Improve the WLAN connection quality (e.g. via
WLAN repeater) or connect the inverter with the DHCP server (router) via
Ethernet.
7702
Interference device
The cause must be determined by the Service.
Corrective measures:
• Contact the Service (see Section10 "Contact", page60).