10 Contact
SMA Solar Technology America LLC
User ManualSTP50-US-40-BA-en-1060
10 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We require
the following information in order to provide you with the necessary assistance:
• Product device type
• Product serial number
• Product firmware version
• Product event message
• Type and number of PV modules connected
• Mounting location and mounting height of the product
• Optional equipment, e.g. communication products
• If necessary, system name in the Sunny Portal
• If necessary, access data in the Sunny Portal
• Special country-specific settings (if applicable)
• Operating mode of the multifunction relay
United States SMA Solar Technology
America LLC
Rocklin, CA
Toll free for USA and US Territories
+1877-MY-SMATech (+1877-697-6283)
International: +1916625-0870
México SMA Solar Technology
America LLC
Internacional: +1916625-0870