7 Troubleshooting
SMA Solar Technology America LLC
User ManualSTP50-US-40-BA-en-1048
Event number Message, cause and corrective measures
9007
Abort self-test
The self-test (Italy only) was terminated.
Corrective measures:
• Ensure that the AC connection is correct.
• Restart the self-test.
10108
Time adjusted / old time
10109
Time adjusted / new time
10110
Time synchronization failed: |xx|
No time information could be called up from the set NTP server.
Corrective measures:
• Ensure that the NTP server was configured correctly.
• Ensure that the inverter is integrated into a local network with Internet
connection.
10118
Parameter upload complete
The configuration file was loaded successfully.
10248
[Interface]: network busy
The network is busy. Data exchange between the devices is not at an optimum
and is greatly delayed.
Corrective measures:
• Increase the query intervals.
• If necessary, reduce the number of devices in the network.
10249
[Interface]: network overloaded
The network is overloaded. There is no data exchange between the devices.
Corrective measures:
• Reduce the number of devices in the network.
• If necessary, increase the data query intervals.
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