Low wireless signal
Poor image quality
•
Wireless devices such as wireless home stereo system may
reduce the signal strength. Leave as much space as
possible
between the camera/mobile device and these
wireless devices.
•
Clean the camera lens using lens cleaning cloth. Spots or
dust on the lens can also cause image quality problems.
Motion detection is not
working or over-react
•
Make sure the sensitivity setting is turned ON (please refer to
the
Sensitivity Setting section).
•
In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording
The APP cannot
record any video
clips
•
Make sure the SD card has been correctly inserted
•
Make sure the motion detection function has been enabled.
(please refer to the Sensitivity Setting section).
•
Please format the SD card when it is used for the first
time (please
refer to the SD Card Format section)
•
Make sure you are using Class 10 rated memory card.
Email alert is not
working
•
Make sure the email alert function is enabled (please refer to
the
Email Alert section).
•
Gmail account is suggested for the email alert function. Make
sure you have setup the system configuration as suggested
in the
Email Alert section
•
Make sure the email address is has been correctly entered.
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