What to do if no image appears on my Smartwares IP Camera?
If no image appears on your Smartwares IP Camera, ensure the power adapter is working and plugged into a functioning electrical outlet. Try relocating the camera for better wireless signal reception. Also, verify that the camera is correctly configured in the app and that your mobile device has a stable 3G/4G/Wi-Fi connection.
Why the Smartwares C730IP IP Camera is not found by the APP?
If the Smartwares IP Camera is not found by the app, verify that your network supports the DHCP protocol. Ensure that the camera and your mobile device are connected to the same Wi-Fi router during the initial setup. Confirm that the Wi-Fi router is activated and that the camera is properly powered on. You can also manually add the camera using the 'ADD CAMERA' function in the app.
What to do if the Smartwares C730IP APP cannot record any video clips?
If the Smartwares IP Camera app isn't recording video clips, ensure that the SD card is correctly inserted. Also, verify that the motion detection function is enabled. If it's the first time using the SD card, format it. Lastly, make sure you are using a Class 10 rated memory card.
Why is my Wi-Fi router not shown in the drop-down list for my Smartwares C730IP?
If your Wi-Fi router is not appearing in the drop-down list, ensure that the SSID broadcasting function is enabled on your Wi-Fi router. Additionally, change the wireless security protocol of your Wi-Fi router to WPA/WPA2/WPA2-PSK.
How to fix memory card error on Smartwares IP Camera?
To resolve a memory card error on your Smartwares IP Camera, ensure the memory card is correctly inserted and formatted. For best results, use the memory card provided within the package. Also, verify that you are using a Class 10 rated memory card.
Why is the email alert not working on my Smartwares C730IP IP Camera?
If the email alert is not working on your Smartwares IP Camera, first ensure that the email alert function is enabled. It is suggested to use a Gmail account for the email alert function. Also, double-check that the email address has been entered correctly.
How to correct wrong date and time shown on Smartwares IP Camera?
If the wrong date and time are displayed on your Smartwares IP Camera, which can lead to unexpected recording schedules, make sure you've selected the correct time zone. Confirm the system date/time of your mobile device to ensure correct operation. Note that the system will synchronize its clock when connected to the internet.
Why do bright white spots appear at night on my Smartwares C730IP IP Camera?
Bright white spots appear at night on your Smartwares IP Camera because the camera's infrared LEDs produce invisible light that reflects off surfaces like glass. To improve night vision, install the camera on the other side of windows or place the lens flush against the surface.
General| Motion Detection | Yes |
|---|---|
| Night Vision | Yes |
| Audio | 2-way audio |
| Storage | MicroSD card |
| Connectivity | WiFi 2.4GHz (IEEE 802.11b/g/n) |
| Power Supply | 5V DC |
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