7008ABR – Manual
40
APPENDIX A | Troubleshooting
The information outlined in this section describes some useful steps for getting your computer and
Barricade router online.
A.1 | Verify you are connected to the Barricade Router
If you are unable to access the Barricade’s web-based administration pages then you may not be
properly connected or configured. The screen shots in this section were taken on a Windows 2000
machine, but the same steps will apply to Windows 95/98/Me/XP.
To determine your TCP/IP configuration status please follow the steps below:
1. Click [Start] then choose [Run]
2. Type “cmd” or “command” (without the quotes) to open a DOS prompt.
3. In the DOS window, type “ipconfig” and verify the information that is displayed.
4. If you computer is setup for DHCP, then your TCP/IP configuration should be similar to the
information displayed :
• IP Address: 192.168.2.X (x is number between 100 and 199)
• Subnet: 255.255.255.0
• Gateway: 192.168.2.1
If you have any other IP address information listed see below.
If you have an IP address that starts with 169.254.XXX.XXX then see section A.2
If you have another IP address configured, then see section A.3
A.2 | I am getting an IP Address that starts with 169.254.XXX.XXX
If you are getting this IP Address, then you need to check that you are properly connected to the
Barricade Router.
Confirm that you have a good link light on the Barricade for the port this computer is connected to.
If not, please try another cable.
If you have a good link light, please open up a DOS window as described in section A.1 and type
“ipconfig/renew” (without the quotes)
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