What to expect from your connection…
• We’ll unpack your new appliance.
• We’ll connect it to your existing gas and/or electrics, where applicable.
• We’ll position and level it.
• We’ll take away all of the packaging.
• We’ll remove your old appliance, if this service was requested at point of purchase.
IMPORTANT
Please note this is a delivery, disconnection, disposal and connection service only. Our fulfilment
partner will only connect the gas and electric supply. All necessary gas pipework and electrical points
must be in place prior to connection, any remedial work will not be undertaken and the engineer
will not be able to complete connection. If we are unable to connect your new appliance due to
requirements in this guide not being met and you require a return visit, additional charges will be
incurred.
Should you need to make any changes, or have any questions, about your delivery and connection
please contact the relevant numbers below:
• Amendments or questions relating to the booked delivery/service, contact our fulfilment partner
- tel: 01295 816521
• Enquiries relating to your new appliance or details of your purchase, contact the Smeg St James store
- tel: 02039 400728
HOT ZONE
The hot zone is the area directly above your cooker. Before connection please ensure that this area is free from
ammable items including wood, wallpaper, plug sockets, wiring or an overhanging boiler. If the hot zone isn’t
clear, we may not be able to complete your connection.
Cookers delivery and connection guide page 3/3
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