8 | P a g e
Receiving Calls
1. Caller ID Treatment
a) Allows the system to reject callers who are not revealing their identity through Caller
ID.
i. *88 – To turn on blocked Caller ID.
ii. If you have your busy forward on, the call will be forwarded to the
appropriate number.
iii. If not on, system will play an announcement to the caller advising their call
cannot be taken because of blocked Caller ID.
iv. *89 – To allow anonymous calls.
2. Putting a Call on Hold
a. A call can be placed on hold by pressing the hold button.
b. Return to the call by:
i. Pressing the hold button again.
ii. Pressing the checkmark.
iii. Pick up the handset, if you placed it back on the hook when you placed them
on hold.
iv. Pressing the phone line they are on.
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