5. If all of the above does not alleviate the situation, plug the Hydromate
into another power outlet. The outlet being utilized may not have a
sufficient power supply available.
Problem: The LED temperature display is flashing.
Cause: The water is too hot, or there is a fault in the Control System.
Solution:
1. Allow the water temperature to drop below 100º F/38º C.
2. If the display still flashes, take the Hydromate to your dealer
Problem: Cannot activate the jets.
Cause: There is a voltage supply problem, or a mechanical problem in
the Hydromate or GFCI.
Solution: Check that the LED temperature display on the control panel
is on. If the lights are on:
1. Press the JETS button, if the Hydromate comes on, the water in the
tub has reached its set temperature.
2. If the Hydromate still does not turn on, advance temperature to 104º
F/40º C. If the heating light is on and the pump is not running, unplug
the Hydromate for a few hours then repeat step one. If the Hydromate
still fails to start, disconnect it per the instructions and take the it to your
dealer.
Note: if you regularly need to unplug the Hydromate to allow the jets to
operate, you are having a low voltage problem. Make sure your
Hydromate is not connected to an extension cord and that the circuit
you are using does not have another major appliance connected to it.
Poor household wiring and/or connections can cause a low voltage
situation at the outlet. Make sure you have at least 110-120 volts on an
isolated power supply outlet when your motor is running.
Problem: No LED temperature display.
Cause: Loss of power at the wall switch or the Hydromate.
Solution:
1. Make sure that the Hydromate is plugged into a 110-120 volt outlet
with an isolated power supply of 15 amps.
2. Test the GFCI on the power supply cord. See the instructions on
page 15.
3. Check for power at the outlet using a 110-volt appliance such as a
lamp or hair dryer.
4. If the GFCI is not functioning, and there is power to the outlet, take
the Hydromate to your dealer.
5. If the GFCI is not tripping and the LED Temp. is flashing, the water is
too hot. To allow the high limit to reset, let the tub cool to below 100º
F/40º C then repeat #1.
6. If the above happens repeatedly or the Hydromate does not reset,
take the Hydromate to your dealer.
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