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Grid Tied PV System with Battery Backup – User Manual
Version UM1142-PV-BT-v1.0 © solarcity 2019
1. CONTACT INFORMATION
solarcity New Zealand Limited
PO Box 1509 / 190 Trafalgar Street
Nelson 7010
Customer care phone: 0800 11 66 55
Customer care email: customercare@solarcity.co.nz
Website: http://www.solarcity.co.nz
2. IMPORTANT SAFETY INFORMATION
Solar power systems are safe when operating correctly. However, there are potentially dangerous hazards associated
with some system components.
Please read the following warnings before operating the system.
2.1 Warnings
The solar array and storage battery system can contain potentially lethal voltages and should not be
altered, or opened, by anyone other than a registered electrician. The solar panels, and all wiring
between the panels and the DC disconnect, cannot be de-energised at any time during daylight hours.
It is important to note that the solar panel plug and socket connectors should not be disconnected
under load (when sunlight is shining on the panels).
This installation has been installed in accordance with AS/NZS wiring standards by a registered
electrician. Any unauthorised altering of the wiring risks high voltages being exposed, which could
cause death, or serious injury.
The solar panels on the roof of your property are situated at a height where serious injury could occur
if a fall happens. Please use appropriate access arrangements for inspection or cleaning purposes,
e.g. ladders with the necessary reach, and fall arrest systems. Roofing material may also be slippery
after rain, so please take care.
The solar panels are fragile to handling and high impact. Do not stand on the panels, for any reason.
If any damage occurs, please contact solarcity immediately.
3. ACTIONS IN CASE OF SYSTEM FAILURE
In an emergency, shut down the system, as outlined in Section 4, if it is safe to do so. For other issues, please refer to Section 8 on
‘System Performance’.
3.1 Actions in case of an earth fault
The Fault indicator LED will light up if an earth fault is present. This indicates potential danger. Do not touch any
conductive materials. Turn off all the DC isolators (these are insulated) and notify solarcity immediately. If there is an
indication of fire, you should immediately call the fire service.
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