What to do if my SolarEdge Inverter shows Faulty AC Relay?
If your SolarEdge Inverter displays 'Faulty AC Relay', it means the AC relay failed during wake-up tests. Disconnect the inverter from the AC grid and contact SolarEdge support for assistance.
What to do if SolarEdge SE10k gateway not responding?
If the gateway on your SolarEdge Inverter is not responding, it could be due to a failed ping to the router. Check the physical connection to the switch or router and ensure the link LED at the router/switch is lit, indicating a physical link. If the connection is OK, contact your network IT. Otherwise, replace the cable or change it from a cross to a straight connection.
How to fix SolarEdge SE10k Inverter pairing failed?
If pairing fails on your SolarEdge Inverter, it might be because the power optimizers are shaded. If you've connected the inverter to the monitoring platform, try pairing remotely during sunlight. Ensure the inverter's ON/OFF switch is ON and that S_OK appears on the status screen.
What to do if my SolarEdge SE10k Inverter has an Ethernet communication error?
If you're experiencing an Ethernet communication error with your SolarEdge Inverter, begin by ensuring the Ethernet cable is properly connected, paying attention to the cable pin-out assignment. Also, verify that the DHCP IP is configured correctly by checking both the router and inverter configurations. If the internet connection is not operating, this may also cause the error. Communication issues with the SolarEdge server can be resolved by checking the server address.
How to fix DHCP Failed or Invalid DHCP Config on SolarEdge SE10k?
If your SolarEdge Inverter shows 'DHCP Failed' or 'Invalid DHCP Config', it indicates an issue with the IP settings. To resolve this, check both the router and inverter configurations.
What does Isolation Fault mean on my SolarEdge Inverter?
If your SolarEdge Inverter displays 'Isolation Fault', it means the inverter has detected that the PV solar generator is not properly isolated from ground earth. A certified PV installer must check the PV installation for isolation problems and ground leakage and fix any faulty strings before reconnecting them to the inverter.
How to fix a Temperature Too High error on SolarEdge SE10k Inverter?
If your SolarEdge Inverter is showing a 'Temperature Too High' error, it means the inverter is overheating. Ensure there's enough ventilation space around the inverter, as described in the Chassis Clearance section. Also, clear any dirt or obstructions from the heat-sink fins. If the inverter is in a hot area, consider moving it to a cooler location.
What to do if my SolarEdge SE10k Inverter shows DC Voltage Too High?
If your SolarEdge Inverter displays 'DC Voltage Too High', the input DC voltage is exceeding the supported maximum level. Turn OFF the ON/OFF switch at the bottom of the inverter and wait at least five minutes. The LCD panel should display a low safety voltage equal to 1 V * string length. If not, check for malfunctioning strings and their connections. Also, ensure no PV modules are directly connected without a PowerBox. Recommission all inverters on the site.
What to do if G Server Ping Failed on SolarEdge SE10k?
If your SolarEdge Inverter displays 'G Server Ping Failed', it indicates that the ping to google.com has failed. To resolve this, connect a laptop and check for internet connectivity.
What to do if Gateway Ping Failed on SolarEdge SE10k?
If your SolarEdge Inverter shows 'Gateway Ping Failed', the ping to the router has failed. Check the physical connection to the switch or router and ensure the link LED at the router or switch is lit, indicating a physical link. If the connection is fine, replace the cable or change it from cross to straight connection.
General| AC Output Power | 10000 W |
|---|---|
| Maximum Efficiency | 98.3% |
| Cooling | Natural Convection |
| Protection Rating | IP65 |
| Rated AC Power | 10000 W |
| Max. DC Power | 13500 W |
| CEC Weighted Efficiency | 97.5% |
| Topology | Transformerless |
| Number of MPP Trackers | 2 |
| Warranty | 12 years |
| Operating Temperature Range | -25°C to 60°C |
| Communication Interfaces | RS485, Ethernet |
| DC Overvoltage Protection | Type 2 |
Critical safety guidelines for inverter operation, wiring, and handling to prevent electric shock and equipment damage.
Procedure for activating the inverter and system, including card insertion and status verification.
Process for logically pairing power optimizers to the inverter to enable power production.
Checks to confirm system activation and readiness, including LED status and LCD readings.
Procedure for entering setup mode and configuring inverter settings via internal buttons or light button.
Steps for creating an Ethernet connection from the inverter to a LAN and the monitoring platform.
Instructions for creating an RS485 bus connection between multiple inverters for communication.
Steps to verify that the communication connection to the monitoring server has been successfully established.
Steps for diagnosing and resolving communication errors, particularly for Ethernet and general network issues.
Detailed steps for safely removing and replacing the inverter unit.
Instructions for removing and installing a new DC Safety Unit.
Procedures for adding, removing, or replacing power optimizers and updating their information in the monitoring platform.
Methodology for calculating the correct circuit breaker size based on inverter output current and installation factors.
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