SolarEdge SE3800H-US

Error code Displayed Error message Description and Troubleshooting
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx4; 1Cx5;
1Cx12 -1Cx13
Internal Error
Disconnect from EV
Internal error.
Disconnect the EVCharger cable
from the vehicle.
Turn the inverter ACcircuit
breaker OFF and ON.
Reconnect the EVCharger Cable
to the vehicle
1CxB/D; 1Cx10 -
1Cx11
Interface Error (Pilot) Press
Press Charge Now
Press the Charge Now
pushbutton on the Connection
Unit with Safety Switch, see
Figure 10
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx6
Ground Disconnected
Disconnect from EV
Ground Disconnected.
Disconnect the EVCharger cable
from the vehicle.
Contact SolarEdge Support.
1Cx7 Over Temperature
EVCharger over temperature
Verify proper clearances around the
inverter and EV Charger Cable.
After verification reconnect the EV
charger cable to the EV.
1CxA
Under Voltage
Press Charge Now
EVCharger ACvoltage too low.
Press the Charge Now
pushbutton on the Connection
EV Charging Single Phase Inverter Guide MAN-01-00588-1.1
72 EV Charger-related Troubleshooting