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SolidFocus TM5010 - Troubleshooting; Common Console Issues; Belt Slipping and Straining; Heart Rate Sensor Issues

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24
Owner’s Manual
The treadmill is designed and manufactured to be reliable and easy to use. However, if
Problem: The console is erratic or not lighting up
Solution: Check to make sure that the treadmill is properly plugged in, turn the power
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the instructions in
this manual on how to tension and adjust the belt.
Problem: The treadmill motor seems strained or E1 comes up after several minutes of use.
Solution: The lubricating silicone that is applied to the deck and belt is wearing down and
the belt needs to be lubricated with silicone spray.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the Belt
Tensioning and Adjustment Section of this manual.
Problem: Heart Rate is erratic or not picking up.
Solution: Make sure your hands are moist (Aloe Vera helps). Make sure all connectors at the
back of the console are properly connected and no wires are damaged.
If wearing a chest strap make sure the batteries are good and that the electrodes
are moist and positioned properly on your chest.
Problem: Silicone icon lights up on console.
Solution: Lubricate the running belt with 100% pure silicone. Then simultaneously press
Troubleshooting
Check all wire harness connections to be sure they are all properly connected.
If the problem persists contact Customer Service.
Problem:
Solution:
The Start button LED is dimly lit and no other lights are on.
The unit is in energy saving mode. Press and hold the START button for
one second.
Problem: E1 comes up after several minute of use.
Solution:
When E1 is displayed, remove safety key and insert it again to restart treadmill. If E1 is still
shown on display, please check the following:
1. Please check all cable connection is well connected.
2. The treadmill did not move after pressing the START button and show E1, please check
if there is any part stuck.
3. The treadmill run for few seconds after pressing START but stops, please check if the
4. Please check wires connected to the motor are tight and secure.
5. Please contact your local distributor / place of purchase for technical service if E1 can
not be solved.
sensor (near ywheel of front roller) is loose or defective.