33
s
TROUBLESHOOTING
Problem Possible cause Solution
Machine doesn't
work.
Machine is not switched
on or power plug is not
plugged in.
Short circuit / power out-
let is without power.
The espresso machine is
faulty.
Make sure that the power plug is
plugged in, that the ON/OFF button has
been pressed and that both coffee but-
tons light up white.
Check the power supply.
Contact service center.
Coffee does not
or only slowly run
out of the porta-
filter.
Water tank is empty.
The water tank is not
installed correctly.
Coffee is ground too
finely.
Too much coffee in filter.
Ground coffee is tamped
too strongly.
Filter is clogged up.
The machine is set to
steam / hot water mode,
meaning the steam
button has been pressed
(the steam button is
lighting up or blinking
and the coffee buttons
and are not
lighting up).
The steam / hot water
control is open.
The espresso machine is
faulty.
Fill water tank.
Correctly install the water tank.
Ensure appropriate degree of grinding.
Ensure appropriate amount.
Tamp ground coffee less strongly.
Clean the filters.
Press one of the coffee buttons and wait
for the two coffee buttons to constantly
light up white.
Turn off the control.
Contact service center.
Coffee runs
through too
quickly.
Coffee is ground too
coarsely.
Too little coffee in filter.
Ground coffee is not
tamped strong enough.
Ensure appropriate degree of grinding.
Ensure appropriate amount.
Tamp ground coffee more strongly.
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