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SOMFY Sonesse ULTRA 50 RTS - User Manual

SOMFY Sonesse ULTRA 50 RTS
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Universal Quick Programming Guide
Sonesse® ULTRA 50 RTS (120V), Sonesse® 30 RTS (24V), Sonesse® 50 RTS (120V),
Roll Up 28 Wirefree™ RTS ant Tilt Only 50 Wirefre™ RTS Motors
*Instructions are for Situo® RTS hand-held remotes and Smoove® wireless wall switches.
Copyright © Somfy SAS 12/2020 P-0064CBG
STEP 1: With the motor installed in shade, connect power to the motor (120V, 24V
or 12V transformer)
Programming
Button
Orange LED blinks continuosly - the motor is in programming mode.
Green LED blinks once when any order from a paired remote is
received. Blinks 5 times when step is memorized.
Red LED blinking 5 times indicates low battery, plug in the charger.
Solid red LED indicates obstacle.
Continuously blinking red LED indicates thermal protection mode -
wait for the motor to cool down.
LED BEHAVIOR FOR MOTORS WITH LED INDICATOR
BEFORE YOU BEGIN:
Steps 1-7 must be completed to ensure proper shade programming
and functionality. It is recommended to power only the motors being
programmed (disconnect power to all other motors).
NOTE: Motor will exit programming mode after 2 minutes of inactivity.
Some motors have a LED indicator, for those motors please see the LED
behavior. While in programming mode, the shade only operates when UP or
DOWN buttons are continuosly pressed.
INITIAL PROGRAMMING AND LIMIT SETTING
STEP 3: Check the direction of operation.
Press the DOWN button and conrm
the shade lowers.
STEP 6:
PRESS & HOLD
the MY/STOP button until
the shade jogs to conrm
both limit settings.
STEP 4:
Bring the shade to your desired upper
limit. PRESS & HOLD both the MY/STOP and
DOWN buttons until the shade begins to move
down, then release. Stop the shade at the desired
lower limit, adjust by pressing the UP or DOWN.
STEP 7:
To nalize BRIEFLY PRESS the PROGRAMMING
BUTTON on the back of the control. The shade will jog and
will now operate in user mode. A brief press of the UP or
DOWN button will send the shade to the respective limit.
STEP 2: To initiate programming PRESS &
HOLD the UP and DOWN buttons at the
same time until the shade jogs.
STEP 5:
PRESS & HOLD the UP
and MY/STOP buttons until the
shade begins to move up.
The shade will stop at the original
upper limit. Adjust if necessary.
If the shade raises instead of lowering, change the direction - PRESS & HOLD the MY/STOP
button until the shade jogs. Conrm correct direction of operation before proceeding.
ADJUSTING THE LIMITS
IN USER MODE
LOWER LIMIT
UPPER LIMIT
STEP 4:
PRESS & HOLD the MY/STOP button until
the shade jogs, then release. Check the new limit.
STEP 3:
Adjust to a new limit position using the UP
or DOWN buttons.
STEP 2:
PRESS & HOLD both UP and DOWN buttons
simultaneously until the shade jogs, then release.
STEP 1:
Move the shade to the current limit position
you wish to adjust and let it stop.
5x
5x
5x
5x
5x
Programming
Button

Questions and Answers

  • A
    anthony04Aug 11, 2025
    What to do if SOMFY Engine shade will only move while I hold a direction?
    • G
      garyreevesAug 11, 2025
      If your SOMFY Engine shade only moves while you hold a direction, it could be due to a few reasons. If you were adjusting a limit from user mode, you need to confirm your new limits by moving the shade to where you want the new limit and then press and HOLD the MY button for a jog. Another possibility is that the motor is still in programming mode, in which case you should go back to step [3] under Programming. If neither of those options work, reset the motor and start over by going to step [9] Erasing Motor Settings.
  • K
    Kelly WolfeAug 16, 2025
    Why is my SOMFY Sonesse ULTRA 50 RTS shade skipping or clicking while it travels?
    • B
      Brian HowellAug 16, 2025
      If your SOMFY Engine shade is skipping or clicking while it travels, there are a few potential causes. It could be that the motor drive is not put into the tube correctly, so remove the motor and ensure the drive is in the correct orientation. Another cause could be that the shade is too tight in the brackets, so make sure you have a free gap on the idler end. Also, you might need a new crown/drive kit.
  • J
    Jade SchroederAug 23, 2025
    How to fix SOMFY Sonesse ULTRA 50 RTS when motor keeps losing its limits?
    • R
      Robert ClarkAug 23, 2025
      If your SOMFY Engine motor keeps losing its limits, it's possible that the motor was not finalized during the programming process. To resolve this, completely reset the motor by going to Erasing Motor Settings step [9].
  • M
    Mr. Karl Fox Jr.Aug 28, 2025
    How to stop SOMFY Sonesse ULTRA 50 RTS shade from making a vibrating sound?
    • J
      Jerry StevensAug 28, 2025
      To stop your SOMFY Engine shade from making a vibrating sound, you need to adjust or shim your installation brackets for the shade.
  • M
    Michelle MillerSep 3, 2025
    What to do if SOMFY Sonesse ULTRA 50 RTS shade squeaks while it travels?
    • A
      Alexander KingSep 3, 2025
      If your SOMFY Engine shade squeaks while it travels, lubricate the idler end plug.

SOMFY Sonesse ULTRA 50 RTS Specifications

General IconGeneral
Power Supply230 V AC
Control TechnologyRTS (Radio Technology Somfy)
Protection ClassIP44
Operating Temperature-20°C to +60°C
Nominal Voltage230 V
Maximum Torque50 Nm
Torque50 Nm
CompatibilityCompatible with RTS controls
Motor TypeElectric motor
ControlRTS wireless control

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