46 47
Cause Possible remedy
Issue: no sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing care
professional
Battery upside down Insert battery according
to battery symbol inside
battery door
Custom molds/domes
blocked with ear wax
Clean custom molds/domes.
See “Cleaning your hearing
aids.” Consult your hearing
care professional
Plugged microphones Consult your hearing care
professional
Troubleshooting guide
Cause Possible remedy
Issue: not loud enough
Low volume Turn up volume; see hearing
care professional if problem
persists
Low battery Replace battery
Custom molds/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Change in hearing Consult your hearing care
professional
Custom molds/domes
blocked with ear wax
Clean custom molds/domes.
See “Cleaning your hearing
aids.” Consult your hearing
care professional
Plugged microphones Consult your hearing care
professional
To Next Page
Loading...
