Why background isn't black or white on Sony Music Mixer even with Transparent Black/White selected?
A
anitaperezSep 15, 2025
If, even with [Transparent Black] or [Transparent White] selected in the [BG] tab, the background isn't black or white on your Sony Music Mixer, it's because [Checker] or [Live] is selected in the view operation section. Select [BG] in the view operation section.
J
josestewartAug 25, 2025
How to fix video not appearing in source viewer on Sony AWS-G500 Music Mixer?
J
jdeanAug 25, 2025
If the video isn't showing up in the source viewer of your Sony Music Mixer, here are a few things to check:
* First, make sure the connected device is actually turned on.
* Next, double-check that all the cables are properly connected.
* Lastly, ensure the input signal is correctly assigned.
B
Bruce ThompsonAug 25, 2025
What to do if there is no sound from Sony Music Mixer but audio level meter moves?
C
Christopher MckeeAug 26, 2025
If you're not getting any sound from the speakers or headphones but the audio level meter is moving on your Sony Music Mixer, it could be due to the monitor output level being too low. Try turning up the monitor output level using the monitor level adjustment knob. Also, check if the TB (TalkBack) or DIM button is lit; if so, turn it off.
E
Eric CameronAug 27, 2025
Why the camera cannot be controlled from Sony AWS-G500 Music Mixer?
A
Amanda ClarkAug 27, 2025
If the camera cannot be controlled via the Sony Music Mixer, ensure the VISCA cables are properly connected to both the unit's VISCA connector and the camera's VISCA IN connector. Also, verify that the camera has been registered for control. Check that the NEXT selection button assigned to the video feed from the camera you want to control is selected. Finally, if the camera status is 'No Response,' try resetting the camera.
G
gnewmanAug 27, 2025
How to fix compressed video in source viewer on Sony AWS-G500?
L
leonardbrentAug 27, 2025
If the video in the source viewer of your Sony Music Mixer appears compressed, and you're in 4:3 mode, it might be squeezing 16:9 video. Try setting the mixer to 16:9 mode.
I
iriggsSep 12, 2025
Why colors specified with cursor are not removed on Sony Music Mixer?
K
katelyn95Sep 12, 2025
If colors specified with the cursor are not being removed on your Sony Music Mixer, it could be because the cursor frame is too small, making it difficult to determine the correct color. Try enlarging the cursor frame.
O
Oscar WagnerSep 10, 2025
Why keying doesn't disappear when transition is performed with KEY button lit on Sony AWS-G500?
S
Sarah TuckerSep 10, 2025
If keying doesn't disappear when a transition is performed with the KEY button lit on your Sony Music Mixer, it indicates that downstream keying is active. To resolve this, turn off the DSK button.
B
Brandon RodriguezSep 12, 2025
Why selection buttons switch on their own on Sony AWS-G500 Music Mixer?
N
Nicole CookSep 12, 2025
If the selection buttons on your Sony Music Mixer are switching on their own, it's likely that [Remote Switching] of [Video Utility] is set to something other than [Off], even though there's no external device connected to the FACTORY USE connector. Set [Remote Switching] to [Off].
W
William OlsonSep 3, 2025
How to fix keying not working on Sony AWS-G500?
Y
ybaileySep 4, 2025
If keying isn't working on your Sony Music Mixer, it could be hidden due to the Crop setting. Try changing the Crop setting. Also, check the Clip, Gain, or Density settings, as keying might be hidden because of these. Adjust the values set for Clip, Gain, or Density.
S
Shane GreerSep 1, 2025
How to solve video not appearing in PGM viewer on Sony Music Mixer?
D
Dakota LeeSep 1, 2025
If the video isn't appearing in the PGM viewer of your Sony Music Mixer, check if the FTB (Fade to Black) button is lit. If it is, turn it off.