Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
No sound
Depending on the smartphone app (which requires HFP (Hands-free Profile)/HSP (Headset Profile)), you may hear a
voice from the left unit only, but not from the right unit.
Check that the connected device and both the right and left units of the headset are turned on.
Check that the headset and the transmitting Bluetooth device are connected via Bluetooth A2DP.
Turn up the volume if it is too low.
Check that the connected device is playing back.
Pair the headset and the Bluetooth device again.
Related Topic
How to make a wireless connection to Bluetooth devices
Listening to music from a device via Bluetooth connection
4-730-308-11(4) Copyright 2018 Sony Corporation
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