24
Error Codes
When a system error or warning occurs, verify the error code as follows.
For Display Cabinets:
Under [Array Information] in the main screen, double-click within the frame of the Display Cabinet or
right-click it and select [Cabinet Info.] to display the [Cabinet Information] screen and the error code.
For Display Controllers:
Under [Controller List] in the main screen, double-click the Display Controller number or right-click it and
select [Controller Info.] to display the [Controller Information] screen and the error code.
Display Cabinets
Errors
Warnings
Error code Category Definition Solution
100 Power AC Power Supply/HUB Board/RCS
Board
Contact your local Sony
representative.
111 Temperature Temperature (RCS) Check the device environment and
remove any obstructions from the
intake vent. If the problem persists,
contact your local Sony
representative.
113 Temperature (Module_1~Module_8)
150 System Update (Cabinet FPGA) Perform update again. If the problem
persists, contact your local Sony
representative.
Warning code Category Definition Solution
311 Temperature Temperature (RCS) Check the device environment and
remove any obstructions from the
intake vent. If the problem persists,
contact your local Sony
representative.
313 Temperature (Module_1~Module_8)
321 Board RCS Board Turn the power off and turn it on
again. If the problem persists, contact
your local Sony representative.
330 Connection Connection (Module_1~Module_8) Contact your local Sony
representative.
331 Communication Communication (Video Input Signal/
RS485)
Check that all cables are properly
connected. If the problem persists,
contact your local Sony
representative.
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