Why doesn’t the EQ2 respond to MIDI messages being sent to it?
By default, the EQ2 should respond to MIDI continuous controller messages on channel 1. The EQ2’s
MIDI channel can be configured using the Neuro Editors. Channel numbers in MIDI use zero-based
counting, so MIDI channel 1 is described as 0 in hexadecimal, MIDI channel 2 is described as 1 in
hexadecimal, and so on, concluding with MIDI channel 16, which is described as F in hexadecimal. A
continuous controller message starts with a hexadecimal B and is followed by the channel number (0
through F).
So, the command byte from your MIDI controller should be formatted as shown in the following
table:
Each continuous controller command byte is followed by two bytes, the CC number and the value.
So, each CC message consists of a total of three bytes. If the EQ2 is not responding to MIDI, make
sure that your MIDI controller is properly configured and sending messages in the format described
above.
Can I use the EQ2 in my amp’s effects loop?
The EQ2’s audio inputs can handle up to 8.76 dBu or 6.0 Volts peak-to-peak, which allows it to work
in most amp effects loops. Be sure to check your amp’s documentation to verify that the maximum
send level is less than the EQ2’s maximum input level.
How do I update the firmware?
Firmware updates are available via the Neuro Desktop Editor using the USB port. Power the pedal
and connect it to your computer using a mini USB cable. The Neuro Desktop Editor is available from
Source Audio’s website: http://www.sourceaudio.net/support/downloads. While the pedal is
connected, select the Arrow Icon located in the EQ2 Programmable EQ square in the Connections
field.
Mac isn’t letting me download your software?
Mac users may see this warning message when trying to open the Neuro Desktop software: “App
can’t be opened because it was not downloaded from the Mac App Store.” In order to run the Neuro
Desktop, please refer to the steps in this Apple support article: https://support.apple.com/en-
us/HT202491.
Rubber Feet
The EQ2 comes standard with a flat aluminum bottom, making it easy to apply Velcro and mount to a
pedalboard. Additionally, adhesive rubber feet are included in the EQ2 box. Applying the rubber feet
to the EQ2 can help prevent it from sliding on flat surfaces such as a hardwood floor.