Spa Sciences CLARO - Troubleshooting; CLARO does not work; The Light Indicator is off when the CLARO is plugged into the USB Cord and plugged into a power source; Indicator Light is red but treatment lights are not illuminated

CLARO | 17
TROUBLESHOOTING
If you have diculty in operating the CLARO, the Troubleshooting Tips
below may help to solve the problem. If you are still having diculty after
following these instructions, please contact Spa Sciences Customer
Service at customerservice@spasciences.com.
PROBLEM
CLARO does not work
The Light Indicator is o when
the CLARO is plugged into the
USB Cord and plugged into a
power source
Indicator Light is red but treatment
lights are not illuminated
Make sure Treatment Head face is
in contact with skin.
• Make sure you have pressed
the ON/OFF button for at
least 3 seconds.
• Make sure the Treatment
Head is securely connected
to the handpiece.
• Charge the battery.
• The battery is fully charged
and ready to use. Unplug
CLARO from USB Cord and
press the ON/OFF button for
at least 3 seconds. The red
light should turn on.
• Make sure the CLARO is
securely connected to USB
Cord.
• Connect another appliance
to the AC outlet to make sure
the outlet is “live.”
TRY THIS SOLUTIONS