What to do if Spa Sciences CLARO lights turn on when not in contact with skin?
If the lights on your Spa Sciences CLARO Personal Care Product turn on when the Treatment Head is not in contact with your skin, do not look directly into the lights. Immediately press the ON/OFF button to turn the device off and contact Customer Service.
What to do if Spa Sciences Personal Care Products light indicator is off?
If the indicator light is off when your Spa Sciences CLARO Personal Care Product is plugged into the USB cord and a power source, it could mean several things. First, the battery might be fully charged. In this case, unplug the CLARO from the USB cord and press the ON/OFF button for at least 3 seconds; the red light should then turn on. Second, ensure the CLARO is securely connected to the USB cord. Finally, test the AC outlet by connecting another appliance to ensure it's working.
Why does Spa Sciences CLARO Personal Care Products turn off on its own?
If your Spa Sciences CLARO Personal Care Product power turns off on its own, press the ON/OFF button to reactivate the power and put the device in Standby mode. If it turns off before 3 minutes, ensure the battery is charged. If the battery doesn't need charging, allow the device to cool for 5 to 10 minutes before attempting to turn it back on.
Why Spa Sciences CLARO light turns off after 3 minutes?
If your Spa Sciences CLARO Personal Care Product lights turn off after 3 minutes of use (while in contact with the skin), the device is functioning as intended. To reactivate the lights for another 3 minutes, simply press the Treatment Head to another location on your skin. However, if the lights turn off before 3 minutes, ensure the Treatment Head face is making gentle contact with your skin.
What to do if Spa Sciences Personal Care Products indicator light is red but treatment lights are not illuminated?
If the indicator light on your Spa Sciences CLARO Personal Care Product is red but the treatment lights are not illuminated, make sure the Treatment Head face is in contact with your skin.
How to fix Spa Sciences CLARO Personal Care Products that does not work?
If your Spa Sciences CLARO Personal Care Product is not working, ensure you have pressed the ON/OFF button for at least 3 seconds. Also, check that the Treatment Head is securely connected to the handpiece. If it still doesn't work, try charging the battery.
Why Spa Sciences CLARO treatment head temperature rises?
It's normal for the Treatment Head of your Spa Sciences CLARO Personal Care Product to get warm during treatment. However, if the Treatment Head becomes too hot to the touch, immediately turn off the device and contact Customer Service.
General| Brand | Spa Sciences |
|---|---|
| Model | CLARO |
| Category | Personal Care Products |
| Language | English |
Lists conditions where CLARO should not be used, like suspicious lesions or history of light-triggered seizures.
Critical safety warnings including not using on eyes, severe acne, moles, or sharing the device.
Advises on protecting eyes with goggles and ensuring proper skin contact for light activation.
Describes potential side effects like mild skin discomfort or redness, which are usually temporary.
Warns against looking directly at the lights and advises wearing provided goggles for safety.
Details how to install the blue treatment head and perform the blue light treatment on the skin.
Explains how to install the red treatment head and perform red light treatment, noting duration limits.
Lists solutions for the device not turning on, including checking the button, head connection, and battery charge.
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