Troubleshooting
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4.1 CheckandxyourinternetusingtheSparkApp
Did you know?
IfyoudownloadtheSparkAppandaddyourbroadbandaccountyoucancheck
andxyourinternet.
Theappcan:
• Run tests to determine what is causing the issue
• Guide you through setup related issues
• Connect you to our Chat agents if you need further assistance
Todownloadtheapp,simplyvisittheAppleAppStoreorGooglePlayStore
andsearch“SparkNZ”.
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