Spark 5G Smart Modem - What Do the Lights Mean

4.2 What do the lights mean?
Power Behaviour Description
No light Modemisnotconnectedtopower.
Solidgreen Modemison.
5G NR Behaviour Description
No light Modemisnotconnectedtothe5GNRmobilelink.
Solidgreen The signal strength is good.
Solidblue The signal strength is fair.
Solidred The signal strength is poor.
Thepositionofthe5GSmartModemcangreatlyinuence
the WiFi signal.
Ensureyoufollowthesetips:
• Where possible, place your modem up high.
• Denseobstaclessuchaswalls,oors,ceilings,hotwater
cylinders, aquariums etc. limit WiFi performance and range.
• Don’t place the modem near electronic devices such
as microwave ovens, cordless phones or wireless
transmitters like baby or room monitors – these can
cause interference of your WiFi signal.
• Don’t place the modem in an enclosed space such as a
cupboard, under or behind a desk or large items of furniture.
• If you want your WiFi coverage over a large area, try a
WiFiextenderorsimilarproduct.
Flashing green Modemrmwareisbeingupgraded.
Flashing red (fast)
SIMfailure,accountset-upissue,ornoPIN(both4G&5G
willashinthisscenario).
Flashing blue Networkconnecting(both4G&5Gwillashinthisscenario).
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