As a condition to the obligation to repair or replace your product, the product
needs to be returned to Spectrum Optical Instruments with proof of original
purchase from Spectrum Optical Instruments or an authorized dealer.
A claim is required to be filed before return of a product. A claim template can be
obtained from Spectrum Optical Instruments by email. Please contact customer
service at customer@spectrumoi.com in such an event. Each return product
must include a written statement detailing the nature of the claimed defect. As
well as the original purchaser’s name, address, and contact information.
Buyers are responsible for return shipping and handling cost for warranty services
after 30 days of original purchase. Our warranty covers parts and labor only.
Spectrum Optical Instruments reserves the rights to replace an obsolete product
with a new product of comparable price and performance. In event of a defected
product shall be replaced by a new product, the defected product become the
property of Spectrum Optical Instruments. Spectrum Optical Instruments does
not issue refunds but only repair or replacement.
Return Policy
RETURN POLICY
18
ASTROLITE TELESCOPE
To Next Page
Loading...
General