IM-P505-02-US Issue 1
68
UTM20 Series Ultrasonic Transit-time Flowmeters
10.19 Setup > Passcode Setup > Passcode Recovery
An asterisk (*) indicates the parameter default
Passcode Setup Submenus Options/Descriptions
PASSCODE RECOVERY Passcode recovery screen
TEMPORARY PASSCODE Numeric entry
After 20 attempts to enter the temporary passcode, you
will be prompted to generate a new RECOVERY CODE
SECURITY
*DISABLED
ENABLED
When SECURITY is enabled, you are prompted to set
the service and operator passwords If you do not, the
defaults remain in place
Only the ADMIN level can reset passcodes If the ADMIN passcode is lost and the passcodes need to
be reset, you can contact Badger Meter, provide a recovery code to the representative and request
a temporary passcode
To generate a recovery code:
1 Select PASSCODE RECOVERY
2 The next screen prompts you to generate a recovery code or cancel the request When you request
the code, it displays on the screen Write the number in a safe place
3 Press MENU/BACK and continue to operate the meter in read-only mode
You will not be prompted to enter a passcode when you navigate the menus You have the option of
canceling the recovery process and continue to use the existing passcodes by entering the ADMIN
passcode The PASSCODE LEVEL in the DIAGNOSTIC menu will be set to RECOVERY until you
successfully enter a new ADMIN passcode or cancel the recovery
When you receive your temporary passcode, select SETUP > PASSCODE SETUP > TEMPORARY
PASSCODE and enter your temporary passcode You will automatically be prompted to enter a new
ADMIN passcode (prompt will be either in the SoloCUE software utility or the front panel, depending
on where the temporary passcode was entered) If you do not enter a new ADMIN passcode within
15 minutes, the recovery mode is canceled and you must request a new recovery code to reset the
passcodes TEMPORARY PASSCODE can be entered from the SoloCUE software utility or the front
panel, regardless of what was used to start it
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