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Stentofon alphaCom XE User Manual

Stentofon alphaCom XE
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TECHNICAL MANUAL
AlphaCom XE
Installation, Configuration & Operation
A100K10805

Table of Contents

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Stentofon alphaCom XE Specifications

General IconGeneral
BrandStentofon
ModelalphaCom XE
CategoryServer
LanguageEnglish

Summary

1 The AlphaCom XE System

1.1 Flexible, Secure and Safe Operation

1.1.1 Restricted management access

Details the authentication process for accessing management services using an MD5 routine.

1.1.2 Separate management interface

Describes the dedicated Ethernet interface for system management and administration.

1.1.3 Internal firewall

Explains the internal firewall for controlling IP service access to the AlphaCom XE.

2 Getting Started

2.1 Making a Network Plan

Guides on planning the network topology for the AlphaCom XE system deployment.

2.2 Unpacking and Installing Hardware

2.2.1 Installing the AlphaCom XE1 cabinet

Provides instructions for mounting and connecting the AlphaCom XE1 server cabinet.

2.2.2 Installing the AlphaCom XE7 cabinet

Details the installation process for the AlphaCom XE7 server cabinet, including board capacity.

2.2.3 Installing the AlphaCom XE20 cabinet

2.2.4 Installing the AlphaCom XE26 cabinet

2.2.6 Installing feature boards

2.3 Performing a Cold Start

2.3.1 Cold start procedure

Step-by-step instructions for performing a cold start on the AlphaCom XE system.

2.4 Modifying Factory Default Settings

2.5 Default Directory and Feature Numbers

2.5.5 Station functions

2.5.6 System maintenance

3 AlphaWeb XE

3.1 Connecting to AlphaCom using AlphaWeb

Guides on connecting to AlphaCom via AlphaWeb, including IP address settings.

3.2 Changing Default User Name and Password

3.3 Installing License Keys

3.4 IP Configuration

3.4.3 Configure IP routing

3.4.4 Internal firewall

4 AlphaPro

4.2 Getting Started with AlphaPro

4.2.3 Connect a PC to the server

Details how to connect a PC to the AlphaCom XE server via Ethernet.

4.3 Defining Network and Exchange

4.3.1 Initial programming

Guides on the initial setup of AlphaPro, creating a network and exchange.

4.4 Data Communication

4.5 Communication Window Actions

4.6 AlphaPro Menu Structure

Exchange & System

5 Station Configuration

5.1 Configuration in AlphaPro

Guides on configuring stations and users within AlphaPro's Users & Stations section.

5.2 Additional IP and SIP Station Configuration

5.3 IP DECT SIP Station Configuration

6 AlphaNet

6.2 VoIP AlphaNet Configuration

6.2.4 Create AlphaNet data routing

6.2.5 Create AlphaNet audio channels

6.2.6 Cluster node programming

6.2.7 Update the directory in each exchange

7 Multi-Module Network

8 External Communication

8.2 Gateway Configuration

Details the setup of AlphaCom XE with AudioCodes SIP Gateway.

8.3.1 AlphaWeb Configurations

8.3.2 Insert SIP Trunk licenses

8.3.3 Firewall (filter) settings

8.4 AlphaPro Configuration

8.4.2 Define the AlphaCom/SIP routing

8.4.3 Create Prefix number

8.4.4 Update the exchange

9 Audio Messaging

9.1 Stored Voice Messages

Explains the capability of storing and playing audio messages with licenses.

9.1.2 ASVP software module

9.2 Customized Message Upload

9.2.2 Record message from a station

9.2.3 Licensing

9.3 Recall

9.4 Auto-attendant

9.4.1 Configuration

9.4.2 Hardware and license requirements

10 System Monitoring

10.1 System Logging

Describes the three types of logs: Debugging, System, and Call Statistics.

10.1.1 Local log file and AlphaWeb

10.1.2 System clock and event time stamps

10.2 System Information and Statistics

11 Upgrade & Backup

11.1 Software Upgrade

Details the process for upgrading the AlphaCom XE system software package.

11.2 Configuration Backup and Restore

Guides on backing up and restoring the AlphaCom XE configuration.

12 Appendix - Technical Data

12.1 Specifications

Provides a table of technical specifications for AlphaCom XE servers.