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STIEBEL ELTRON DCE 11/13 - Cleaning, Maintenance, and Troubleshooting

STIEBEL ELTRON DCE 11/13
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OPERATION
Cleaning, care and maintenance
ENGLISH
www.stiebel-eltron.com DCE 11/13| DCE 11/13 RC| DCE 11/13 H | 23
necessary when the temperature settings are not received by the
device and/or the transmission range decreases.
!
Material losses
Remove the old battery.
Any damage caused by a leaking battery is excluded from
the warranty.
Open the casing of the wireless remote control by unscrew-
ing the 4 screws on the underside of the device.
Replace with a CR2032-type battery. Never use rechargeable
NiCd batteries. Ensure correct polarity of the new battery (+
at the top).
Put the casing back together and re-insert the 4 screws.
When reassembling the casing, do not damage the sealing
gasket.
The stored values for keys 1 and 2 are retained during the battery
change.
Battery disposal
Never dispose of batteries with domestic waste. Spent
batteries contain hazardous substances that are detri-
mental to the environment and human health. Dispose
of batteries through your dealer or via a central recycling
point for special waste.
4.3 Anti-scalding protection/ temperature limit
When activating the anti-scalding protection the DHW temperature
can only be set to between 20°C and 43°C.
Higher temperature settings are not implemented.
Use the anti-scalding protection in locations such as child nurs-
eries, hospitals, care homes etc.
Note
The qualified contractor can activate the anti-scalding
protection in your appliance (see chapter "Installation/
Installation options/ Anti-scalding protection/ Temper-
ature limiter").
4.4 Following an interruption of the water supply
See chapter "Installation/ Commissioning/ Restarting".
5. Cleaning, care and maintenance
Never use abrasive or corrosive cleaning agents. A damp
cloth is sufficient for cleaning the appliance.
Check the taps regularly. Limescale deposits at the tap out-
lets can be removed using commercially available descaling
agents.
Have the electrical safety of the appliance regularly checked
by an electrician.
6. Troubleshooting
Problem Cause Remedy
The appliance will not
start despite the DHW
valve being fully open.
No power at the appli-
ance.
Check the fuse/MCB in
your fuse box/distribu-
tion panel.
The flow rate is too low.
The aerator in the tap is
scaled up or dirty.
Clean and/or descale the
aerator or replace the
special aerator.
The water supply has
been interrupted.
Vent the appliance and
the cold water inlet line
(see chapter "Installa-
tion/ Commissioning/
Restarting").
The required tempera-
ture is not being reached.
Internal anti-scalding
protection is activated.
Ask a qualified contrac-
tor to deactivate the an-
ti-scalding protection.
The appliance is no
longer heating the water,
the cold water inlet tem-
perature >55°C.
Reduce the cold water
inlet temperature.
“Con” occasionally ap-
pears on the display.
The wireless remote con-
trol is outside its range.
Reduce the distance
between the wireless
remote control and the
appliance. Resend the
temperature request.
“Con” frequently appears
on the display.
The battery is at the end
of its capacity.
Change the battery (see
chapter "Operation/
Appliance description/
Battery change").
If you cannot remedy the fault, notify your contractor. To facilitate
and speed up your request, provide the number from the type
plate (000000-0000-000000).
Nr.: 000000-0000-000000
D0000040351

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