Stryker Power-LOAD - Cot does not lower and lock into the transfer; Scenario

Cot does not lower and lock
into the transfer
Scenario
Trolley arms do not lower to lock the
cot into the transfer when loading.
1. Firmly press the manual release button on the
Power-LOAD control panel. The cot will then
lower and lock into the transfer.
Transfer assembly
Trolley assembly
Power-LOAD control panel:
Manual
release
button
Battery
LED
Error
LED