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Cont ...
7 TROUBLE SHOOTING GUIDE
7.11 Environment Protection: Your appliance contains valuable materials which can
be recovered or recycled.
At the end of the products’ useful life, please leave it at an appropriate local
civic waste collection point.
Symptoms Probable Cause Recommended Action
Pump stops running. Thermal overload
protection has
tripped.
Disconnect the power supply to the pump.
Check to ensure the pump is connected to
the correct voltage supply.
Check to ensure the impeller is not jammed
and can rotate freely.
Check to ensure water to be pumped does
not exceed recommended temperature,
ensure pump has not run dry and is fully
submerged if running continuously.
Check probable causes and remedy, allow
to cool reinstall and connect cable.
Pump will not start. Power not connected
to the electricity
supply.
Check the cable is connected correctly and
power supply is switched on.
Check fuse.
Impeller Jammed. Clean away debris from the impeller.
Float switch not
working.
Ensure float can move freely.
Water level
under minimum
requirements.
Increase the depth of the sump.
Pump runs but no
water is supplied.
Low water level. Ensure the pump is fully submerged in the
water.
or
Impeller jammed. Free obstruction
Ensure that the pump is not able to suck air
in (low water level).
Poor performance. Discharge pipe
clogged.
Remove pipe and ensure the discharge is
clear of any debris.
Suction filter blocked. Check inlet pre-filters, (if fitted), and integral
inlet grille are free from blockage.
Required head is too
high for the pump
characteristics.
Refer to limits of application section.
Pump will not stop. Pump is not disabled
by the float.
Ensure float can move freely.
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