Trouble Shooting
Problem Reason/Cause Conclusion/Solution
Will not turn on. Incorrect wiring connections. Check all wires are properly connected.
Please refer to the wiring diagram
Remote control not
functional.
Insufficient battery power.
Remote sensor blocked.
Replace battery. (page 3)/ Make sure there is
nothing blocking the remote control sensor.
DVD/CD will not play,
or play properly.
Disk is dirty or scratched.
Disc isn’t compatible with unit.
Content of the disc is not
supported.
Clean the disc with a so
ft cloth.
Ch
eck disc compatibility. (see page 3)
Try another disc that is compatible.
No Sound/Volume or
will not increase.
Incorrect wiring connection.
Unit is on mute, playing frame by
frame, fast forwardi
ng or
rewinding is turned on.
Check all the speaker wires are connected
properly with the unit and the speakers
themselves.
Un-Mute the unit.
Certain speaker will
not output sound.
Fader/Balance settings activated.
Speaker(s) might be damage.
Make sure all the connections linking the
speakers are properly connected.
Make sure all the speakers work properly.
LCD does not display
picture, or say
“picture off for
safety.”
“Brake in” wire not connected
properly to the park brake wiring.
/Parking brake is not a
pplied or
wiring not properly connected.
Picture will only appear when parking brake
is applied for safety. / Ch
eck wiring and
make sure everything is properly connected.
Make sure “Brake in” wire is properly
connected to the hand brake or ground.
When the unit powers
on, there is a loud
noise.
The unit is reading inserted disc.
The disc drive is resetting to its
normal position.
Normal
function.
USB flash drive or SD
card will not read.
Loose or dirty connection.
Or no connecting properly
Over capacity or not compatible
Check/clean connections.
Make sure the USB flash
/SD
card drive is
securely inserted into USB/SD port.
Unit can only read up to 2- 4GB, depending
on the size of the date
No subtitle.
Subtitle in the wrong
language.
Su
btitle not activated. / DVD
mov
i
e does n
ot have subtitle in
the desired language.
Press “SUB-T” on the remote to switch on.
Make sure
DVD movie has subtitle with the
desired language.
Videos/Pictures are
obscure or blurred.
Video/picture resolutions are low. Make sure the videos/pictures have the
appropriate resolution for a 3” screen.
Does not play
Music/MP3 files.
Files are not supported. Check that the files are supported.
(see page 3)
Make sure the files are converted correctly.
Bluetooth not making
connecting to my
phone.
Bluetooth on the cell phone or the
car DVD is turned off.
/Not link properly.
Make sure Bluetooth is turn on both devices,
and is link properly. Turn car DVD on/off.
/try reconnect again.
My Bluetooth phone
will not connect or
reconnect.
Bluetooth is enabled on both
devices, or not paired properly.
Redo Bl
uetooth connection process and try
again. Some LG phone’s Bluetooth software
is not compatible with the common Bluetooth
program.
MP4 video will not
play.
Require compatible MP4
format/codec.
See page 3 (MP4).
Can’t set “BASS” or
“TREBLE” on set up
“EQ” is not on “ NORM”
When “EQ” is on other then “ NORM” no
setting can be change,
set “EQ” to “ NORMAL”
12
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