8.Warranty Claim Step
Contact Sunba support team with the following information.
This is not necessary if you want to send the camera to Sunba repairing
center as our technician will fully check the camera. It is necessary,
however, if you are requesting parts from Sunba for replacement.
Name
Order Number
Camera Features
Condition
Pan working?
Tilt working?
Zoom working?
Power up Self-test working?
Checked RS485?
Checked BNC?
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
Describe how you powered the
camera,Including the length of
extension cable or anything relevant.
Describe the problem you have, or
parts you want to obtain for
self-installation.
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