Sungrow SG2K5-S Quick User Manual

6 Troubleshooting Quick User Manual
22
Code
Description
Troubleshooting
012
Leakage current
over-current.
The leakage current
exceeds the upper
limit.
1. Check the PV strings for ground fault.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
014
10-minute grid
over-voltage.
The average grid
voltage exceeds the
permissible range for
over 10 minutes.
1. Check whether the inverter selected
country code is the country you are in.
2. Wait a moment for inverter recovery.
3. Check the voltage of the grid. If the grid
voltage exceeds the permissible range of
inverter protection parameters, ask utility
grid company for solution.
4. If the fault occurs repeatedly, contact
Sungrow Service Dept.
015
Grid over-voltage
The grid voltage
exceeds the protective
value, which is higher
than the protective
value of error 002.
1. Check the model of the AC cables.
2. Wait a moment for inverter recovery.
3. If the grid voltage exceeds the
permissible range, ask utility grid company
for solution.
4. If the fault occurs repeatedly, contact
Sungrow Service Dept.
016
The bus voltage or
power is high.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
019
Bus transient
over-voltage.
The transient bus
voltage exceeds the
protective value.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
020
Bus over-voltage.
The bus voltage
exceeds the protective
value.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
021
PV1 input over-current.
Check the layout and the wiring of PV1
input.
022
PV2 input over-current.
Check the layout and the wiring of PV2
input.
028
PV1 reverse
connection.
Check the cable connections of PV1.
029
PV2 reverse
connection.
Check the cable connections of PV2.
036
The temperature of
radiator is too high.
1. Check whether the ambient temperature
shown on the screen is too high. Wait a

Sungrow SG2K5-S Specifications

General

Brand	Sungrow
Model	SG2K5-S
Category	Inverter
Language	English