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DIAGNOSTIC RESULT CODES
Error No. Cause/Solution
E1 The Control Panel cannot communicate with the Power Control Box. After
unplugging your sauna, remake the connection of the computer cable
(RS232) at the bottom of your front wall and the left side of the power
box. If the issue persists you can check the connection at the back of the
control panel.
E2 The serial number you entered during sauna setup does not match the
power control box that came with your sauna. Please go to Settings to
re-enter your serial number.
The first two characters will start with:
P1 (Aspire), P2 (Believe), P3 (Conquer), P4 (Discover), P6 (Empower)
The third character will start with:
B (Basswood), C (Cedar), E (Eucalyptus)
If you do not remember the last four numbers, type in 1234.
E3 The sauna you purchased is designed to use 120 or 240 volts of electricity.
The voltage you have supplied is too low or too high. Double check your
circuit to ensure that all parts installed are correct. This error encourages
optimal performance and protects the sauna from damage.
E6 One of the heater control units that provide your dynamic function is not
responding. These are located in the power box, which will need to be
replaced.
E7 Your lighting control unit is not responding. The primary cause of this issue
is a loose connection to your lighting control box. Check the flat 4 wire
connector that is between your main power control box and the lighting
control box.
ERROR CODES &
DIAGNOSTICS
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