Website: www.sunsynk.com E-mail: sales@globaltech-china.com
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for the remaining portion of the Warranty Period or 90 days from the date of the repair or replacement,
whichever is greater.
c) This Factory Warranty covers Sunsynk Ltd costs for materials necessary to re-establish trouble free
operation of the Covered Product. This Factory Warranty does NOT cover, however, costs of
installation, cost of removal, cost of labour for repair, cost of shipping or cost of reinstallation of a
Covered Product or parts thereof.
d) In the event of a defect of products or services supplied by Sunsynk Ltd, Customer’s sole remedy
shall be, at Sunsynk Ltd’s cost and expense up to 100% of the cost of the equipment, (a) repair or
replacement of defective product at Sunsynk Ltd’s discretion, or (b) re-performance of defective
services.
e) Except for visible defects of products and services for which Customer shall provide notice to Sunsynk
Ltd immediately under Section 6.3 of Sunsynk Ltd’s Terms & Conditions, Customer shall provide
written notice of any defect to Sunsynk Ltd within 10 days after discovery of such defect.
f) Should Sunsynk Ltd be unable to repair or replace defective products or re-perform defective services
to the agreed-upon standard within 30 days after written notice from Customer of such defect,
Customer shall grant Sunsynk Ltd a 10 -day cure period in writing. Should Sunsynk Ltd fail to replace
defective products or re-perform defective services to the agreed-upon standard within such 10 day
cure period after written notice from Customer, Customer shall have the right to rescind the contract
and Sunsynk Ltd shall promptly reimburse Customer for all invoices paid to Sunsynk Ltd on account
of such defective product(s) or service(s).
g) Sunsynk Ltd’s liability with respect to any product, including without limitation Sunsynk Ltd obligation
to repair or replace defective products or to re-perform defective services, shall be excluded if (a)
Customer fails to inspect products or services as required under Section 6.4 of Sunsynk Ltd’s Terms
& Conditions or elsewhere in those Terms, (b) Customer fails to inform Sunsynk Ltd about defects
as required under Sections 6.4 of the Terms & Conditions or section (e) or (f) above or elsewhere in
this Warranty document, (c) Customer fails to observe product operating and maintenance instructions
provided by Sunsynk Ltd, (d) any product or product part has been opened, modified, repaired,
processed, replaced or installed, or any other work has been performed in relation to or that affects
any product, by a non-certified or otherwise unauthorised person, (e) any other act or omission has
occurred that otherwise has resulted in a loss of product warranty.
h) In the event Sunsynk Ltd determines that an alleged product or services defect did not exist or, if
existed, was excluded from Sunsynk Ltd’s liability by Sunsynk Ltd’s Terms & Conditions, Customer
shall reimburse Sunsynk Ltd for all costs and expenses incurred by Sunsynk Ltd as a result of
Sunsynk Ltd’s attempt to repair, replace or re-perform.
i) Sunsynk Ltd is not liable for product(s) damaged through installer error or installation error regardless
of the installer’s status of having attended or not attended the Sunsynk Ltd provided Certified Installer
Training. Determination of warranty coverage is as set out in this Warranty document, and at the
discretion of the Sunsynk Ltd Service team.
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