Website: www.sunsynk.com E-mail: sales@globaltech-china.com
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information about the use of the Covered Product in reasonable detail;
information about the defect in reasonable detail.
b) Upon receipt of your Claim Notice Sunsynk Ltd may ask for further information or claim verification
from you, receipt of which will be required prior to processing the claim.
c) Upon acceptance of your warranty claim, Sunsynk Ltd may require that you send the Covered
Product at your own costs to a Sunsynk Ltd warranty claim centre located in the world.
9.10. Warranty Limitations
9.10.1. Excluded Warranty Claims
a) Sunsynk Ltd makes no warranties, either expressed or implied, orally, or in writing, with respect to
any other warranty coverage except those expressly stated in this limited Factory Warranty.
b) The Factory Warranty does not cover damages that occur due to:
Transport damage;
Installation or commissioning through any person which is not an Authorised, Certified Dealer;
Failure to observe the user manual, maintenance regulations and intervals;
Modifications, changes, or attempted repairs, except as conducted by an Authorised Dealer;
Incorrect use or inappropriate operation;
Insufficient ventilation of the Covered Product;
Failure to observe the applicable safety regulations;
Force majeure.
This factory warranty does not cover cosmetic defects which do not directly influence energy production,
or degrade form, fit, and function.
Claims that go beyond the scope of this limited Factory Warranty, in particular claims for compensation
for direct or indirect damages arising from the defective device, for compensation for costs arising from
disassembly and installation, or loss of profits, are expressly NOT covered by this Factory Warranty.
In no event will Sunsynk Ltd be held responsible or liable for any personal injuries resulting from the use
of the system, or for any other damages, whether direct, indirect, incidental, or consequential; even if
Sunsynk Ltd has been advised of such damages.
9.10.2. Internet Connectivity
As a condition to this limited Factory Warranty, Sunsynk Ltd requires continuous online access to the
Covered Product via internet connection. This Factory Warranty requires that the Covered Product will
be properly connected to the internet through your internet provider and expressly excludes any defects
resulting from your acts or omissions that prevent Sunsynk Ltd from accessing the Covered Product
online as may be required for software upload or performance data download.