7
TROUBLESHOOTING
Problem Possible Causes How to Correct
If the pump does not
start or run.
Pump is not plugged in; switch or breaker
is turned off.
Plug pump in or turn on switch/breaker.
Check for blown fuses or tripped circuit
breakers or tripped GFCI outlets.
Replace fuse, reset breaker, reset GFCI
outlet.
Motor thermal protector tripped.
Allow pump to cool,pump will reset
automatically.
If the pump runs but
moves little or no water.
Clogged discharge hose/pipe. Remove clog.
Low line voltage. Check wire size and increase if necessary.
Clogged intake screen. Clean or replace screen.
Clogged filter. Clean filter.
Kinked or twisted discharge hose. Remove kink or twist.
Worn, damaged or clogged pump parts.
Inspect for wear, damage or clog and clean
or replace part if necessary.
The pump is not priming.
Ensure that the inlet of the pump is below
the water surface.
The pump is not priming.
Unplug pump from power source cord, wait
a few minutes and plug pump back into
power source.
Low water level.
Raise water level until pump is fully
submerged.
Air-lock in the impeller chamber.
Unplug pump and plug in pump to eliminate
air-lock. Repeat procedure if necessary.
Pump runs
intermittently.
The pump is overheating and is tripping the
motor thermal overload protection.
Check to see that there is no debris clogging
the suction port.
Submerge pump to a greater depth.
Raise water level.
Move pump to a shaded area in the water
source to reduce exposure to the sun.
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