Synco G1 - Warranty Claim Procedure

Block 15th, No.200 Fangcun Avenue East, Liwan District, Guangzhou, China, 510000
support@syncoaudio.com
www.syncoaudio.com
https://www.facebook.com/syncomicrophones
Guangzhou Zhiying Technology Co., Ltd
WARRANTY CERTIFICATE
USER
INFORMATION
SALES
INFORMATION
REPAIR
RECORD
RESULT
Please register your warranty. Meanwhile, you are welcomed to contact us
via Email：support@syncoaudio.com
Customer Name:
Phone Number:
Email:
Address:
Sales Date:
Model:
Product Code:
Dealer:
Service Date:
Technician:
Issue:
Solved Unsolved Returned(Replaced)
Warranty Exclusions and Limitations
Faults resulted from inappropriate use of a product without following its
operation speci󽗉cation
Arti󽗉cial damage, e.g. crash, squeeze, scratch, or soaking
Modi󽗉cations to a product by its user or a third party without prior written
consent of SYNCO, e.g. replacement of element or circuit, label alteration
The code on product is inconsistent with that of warranty certi󽗉cate, or the
code on the product or warranty certi󽗉cate is altered or torn o󽗈
All consumable accessory attached to a product, like cable, wind mu󽗈,
battery
Faults as a result of force majeure, such as 󽗉re, 󽗊ood, lightning, etc.
Warranty Claim Procedure
If failure or any problem occurs to your product after purchase, please contact
a local agent for assistance, or you can always contact SYNCO’s customer
service through email at support@syncoaudio.com.
Please retain your sales receipt and warranty certi󽗉cate as proof of purchase.
If any of these documents is missing, only sales return or chargeable service
will be provided.
If the SYNCO product is out of the warranty coverage, the service and the
parts cost will be charged.
Warranty Period
Thank you for purchasing SYNCO products.
1. Customers are entitled to free replacement or repair service in case of quality
defect(s) found in the product under normal use within 30 days upon receipt of
the product.
2. Original SYNCO products are entitled to 12-month limited warranty service.
The warranty period begins on the date of purchase of brand new, unused
Warranty
Wireless Transmission
RF Frequency Band
Approximate RF Sensitivity
Working Distance
Latency
Form Factor
Sound Field
Polar Pattern
Frequency Range
Sensitivity
Maximum SPL
Digital 2.4GHz
2400-2483.5MHz
-81dBm
492ft/150m (LOS area), 164ft/50m (NLOS area)
12.5ms
Built-in/External Mic
Mono
Omnidirectional
50Hz-20KHz
-40dB (±3 dB, re 1V/Pa at 1KHz)
135dB SPL (at 1KHz)
RX Receiver
Microphone
6.Charging
Please fully charge the TX and RX via the USB-C port and the charging
cable before use.
Speci󽗉cations
Wireless Transmission
RF Frequency Band
Working Distance
Latency
Mounting
Audio Input
Audio Input Level
RF Output Power
Power Requirements
Battery Type
Battery Charging Time
Battery Life
Dimensions
Material
Weight
Digital 2.4GHz
2400-2483.5MHz
492ft/150m (LOS area), 164ft/50m (NLOS area)
12.5ms
Pocket Clip
1/8" / 3.5 mm TRS Mic Input
1V (0dBV)
＜10mW
3.3V-4.7V
Built-in Lithium Battery
1.5H
8H
52X42X16mm
Plastic
35g
TX Transmitter
Mounting
Number of Audio Channels
Audio Output
Gain
Power Requirements
Battery Type
Battery Charging Time
Battery Life
Dimensions
Material
Weight
Pocket Clip
1
1/8" / 3.5 mm TRS Mic Output
1/8" / 3.5 mm TRS Headphone Output
0-4 Level (0 to 8dB)
3.3V-4.7V
Built-in Lithium Battery, 400mAh
1.5H
8H
52X42X16mm
Plastic
35g
products by the 󽗉rst end-user.
Within the warranty period, if product defect or failure is attributable to material
defection or technological problem, the defective product or defective part will
be repaired or replaced without charge (service and materials fee).