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• Freezedamagethatoccurswithouttakingproperpreventivemeasuresasdescribedintheinstallation
manual.
• Condensatedamageduetoimproperlyinstalledorlackofacondensatetrap(drain).
• Anyproductnotinstalledincompliancewithallapplicablelocal&provincialcodes,ordinances,and
good trade practices.
• Anyproductsoldtoorinstalledinareasoutsideofthefiftystates(andtheDistrictofColumbia)of
the United States of America and Canada.
• Anyproductinstalledinapplicationsthatcausethewaterheatertoactivatemorethan300timesper
day. (This averages to an activation every 5 minutes in a 24-hour period.)
• Anyfailuresthatarenotduetodefectsinmaterialsorworkmanship(mechanicaland/orelectricalparts).
• Damagesduetoimproperinstallation:
• Gas:incorrectgaspipesizing,incorrectgasmetersizing,incorrectgastype,and/orgaspressures
that fall outside the product’s specified range.
• Water:incorrectwaterpipesizing,waterpressuresthatfalloutsidetheproduct’sspecifiedrange,
recirculation flow rates that fall outside the product’s specified range (air removal), and/or lack of
proper methods of air removal in a closed-loop, circulation system. (See installation manual for
details.)
• Electric:supplypowervoltagesthatfalloutsidetheproduct’sspecifiedrange.
• Damagesduetowaterquality:
• Introductionofliquidsotherthanpotablewaterorpotablewater/glycolmixturesintotheproduct.
• Introductionofpoolwater,spawater,oranychemicallytreatedwaterintotheproduct.
• Introductionofhardwatermeasuringmorethan7grainspergallon(120ppm)forsinglefamily
domestic applications or more than 4 grains per gallon (70 ppm) for all other types of applications
into the product.
• Introductionofuntreatedorpoorlytreatedwellwaterintotheproduct.
• IntroductionofwaterwithpHlevelslessthan6.5andgreaterthan8.5intotheproduct.
Warranty
Owner's Guide